Tag : e-commerce

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EdgeOne Boosts Mobile CX With Tencent Cloud’s 3GPP Standards

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Tencent Cloud EdgeOne: Redefining Mobile CX Through 3GPP Standards Tencent Cloud significantly advanced mobile communication. It achieved this by integrating EdgeOne’s core capabilities into 3GPP...
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Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation

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How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
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Flipkart Digital Inclusion Empowers Rural Women Entrepreneurs

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Customer-Centric Flipkart Digital Inclusion: Empowering Rural Women Entrepreneurs Nationwide Customer experience (CX) plays a crucial role in e-commerce, especially when expanding digital inclusion. Flipkart, India’s...
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Flipkart Commerce Cloud Collaboration Redefines CX

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Transforming Customer Experience with Flipkart Commerce Cloud and Persistent Systems Collaboration The digital commerce industry continues to evolve, placing customer experience (CX) at the heart...
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AI in E-Commerce: Transforming Customer Experience

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AI in E-Commerce Revolutionizes Customer Service: Transforming Customer Experience at Scale In today’s fast-evolving digital landscape, competitive advantage hinges on the ability to capture, analyse,...
CX BenchmarksWhitepapers/Case Studies

Amazon Beauty Transformation Case Study by Vogue

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Case Study: Transforming Beauty Retail with Personalisation – The Amazon Beauty Approach Introduction The beauty industry is one of the most dynamic and fragmented sectors,...
CX BenchmarksWhitepapers/Case Studies

Amazon Case Study: Amazon’s Seamless Shopping Experience

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Amazon Case Study: Revolutionizing Retail: How Amazon’s Customer-Centric Approach Redefined Online Shopping Executive Summary This Amazon case study examines how Amazon’s relentless focus on customer...
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Indian Organic Retail: Growth and Trends in 2024 and 2025

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The Rise of Organic Tattva: A Journey Towards Transformative Consumer Experience in Indian Organic Retail Organic Tattva, founded in 2013 by entrepreneurs Rohit Mehrotra and...
Latest Insights/Blogs

GrowthJockey Empowering Startups to Redefine CX

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In a world where technology and innovation are reshaping industries, startups face unprecedented challenges and opportunities. GrowthJockey, a venture architect startup founded by Ashutosh Kumar...