Tag : CX

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Customer Experience Evolution: Genius Consultants’ CX Approach

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AI-powered Customer Experience Evolution: The Future of Seamless, Human-Centered HR Customer Experience Evolution (CX) has progressed from a buzzword to a business imperative. In today’s...
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CX in B2B Risk Management: Rubix’s Strategic Evolution

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Transforming Customer Experience in B2B (CX in B2B) Risk Management: The Rubix Approach In today’s hyper-connected and ever-evolving business landscape, Customer Experience (CX) is no...
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CX-led Tech Innovation: B-Square’s Vision for a Viksit Bharat

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CX-Centered Innovation: Powering Viksit Bharat with Purpose and Technology India’s journey toward becoming a global tech powerhouse is not just about invention—it is about customer-centric...
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CX-driven AI Innovation: Empowering Bharat with embedUR

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In today’s digital economy, Customer Experience (CX) is no longer a peripheral concern—it is the core of innovation. For India, where billions interact daily with...
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India Tech CX Transformation: National Technology Day Insights

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India Tech-Driven CX Evolution: A National Technology Day Reflection India tech evolution has reshaped the customer experience (CX) landscape across industries. On National Technology Day,...
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Spectrum Allocation India: TRAI Proposes 5-Year Term

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TRAI’s New Satellite Spectrum Proposal: Balancing Innovation, Access, and Affordability in Spectrum Allocation The Telecom Regulatory Authority of India (TRAI) has released forward-looking recommendations for...
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Customer Experience with Intelligent Automation: The Autonom8 Way

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The Evolving Role of Customer Experience (CX): From Differentiator to Driver of Intelligent Automation In today’s hyper-connected world, Customer Experience (CX) is no longer a...
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DhatuScrap CX Transformation in B2B Metal Procurement

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In this exclusive CX Quest conversation, we sit down with Abhinav Raj, Co-Founder of DhatuScrap, a company rapidly transforming the metal procurement and recycling landscape...
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National Textile Day: Rethinking CX Through Sustainable Innovation

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Reimagining Textiles on this National Textile Day: A Customer-Centric Sustainability Revolution As National Textile Day approaches on May 3, 2025, the textile industry enters a...