Tag : CX leadership

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Parenting Wisdom for CX: Lessons from Father’s Day

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by Editor0705
How Fathers Teach Us to Build Deeper Customer Relationships Father’s Day brings powerful insights for customer experience professionals. Moreover, parenting wisdom translates directly into customer...
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Scaler Appoints Abhinav Vijayvargiya as CFO

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by Editor0470
Scaler Appoints Abhinav Vijayvargiya as Chief Financial Officer to Enhance Learner-Centric Growth and Experience Bengaluru, June 9, 2025 — Scaler, one of India’s leading tech...
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Business Culture: A Blueprint for Lasting Growth in CX

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by Editor0541
Redesign Your Business Culture Around Customer Experience In the age of hyper-personalized commerce, businesses must rethink what truly drives success. Spoiler alert—it’s not just the...
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Cybersecurity: Atul Luthra on Securing the Future with 5Tattva

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by Editor0774
Today’s hyperconnected digital world is complex. Hhere data breaches make headlines and cyber threats evolve faster than most enterprises can respond. Cybersecurity is no longer...
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InvincibleYOU: Shweta Kumar on Trust-Centered CX Leadership

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by Editor0898
In today’s hyper-dynamic customer experience landscape, technical know-how may help build the foundation—but it’s trust, alignment, and human-centric leadership that elevate an organization from competent...
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Maureen Chong: CX Transformation in Asia and India at Zendesk

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by Editor0819
Maureen Chong on Transforming CX in Asia and India through Technology and Leadership In today’s fast-evolving digital landscape, customer experience (CX) has become a defining...
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LoanTap Builds Trust Through Tech and Empathy

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by Editor0694
Building Trust in a Digital World: Why CX is the Core of LoanTap’s Growth StoryBy focusing on flexibility, empathy, and responsiveness, LoanTap creates customer experiences...
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Borderless Leadership in CX: Sameer L. Kanodia

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by Editor0985
Building Borderless Leadership and Culture, One Talent Hub at a Time: A CX Exclusive with Sameer L. Kanodia What does it take to lead a...
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Crimzon: Sonali Dalwani on Comfort, Craft, Customer Connection

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by Editor0674
Where Comfort Meets Couture: Reimagining CX in Luxury Footwear with Crimzon At the crossroads of elegance and empathy lies an experience that redefines luxury —...