Tag : CX leadership

Events & WebinarNews

LDCMC11 Highlights: How Inclusive Industrialization Inspires Global CX Transformation

Editor
by Editor0352
From Industrial Inclusion to Human Inclusion: Lessons for CX Leaders from LDCMC11 When nations unite to accelerate inclusive industrialization, they’re not just building factories —...
Award & RecognitionNews

Patricia Sappor Honoured: A CX Legacy Redefining Service Leadership in Africa

Editor
by Editor0374
Patricia Sappor: The Evolving Face of Service Leadership When today’s banking customers speak about trust, empathy, and value, they’re not referring to slogans. They are...
Events & WebinarNews

Echoes of the Eternal: Timeless Lessons for CX Leaders from Art and Emotion

Editor
by Editor0728
Echoes of the Eternal: When Art Teaches CX the Language of Emotion When visitors stepped into the AIFACS Gallery this October, they didn’t just see...
News

Longevity Science: How Deepinder Goyal’s Continue Research is Redefining Human Aging

Editor
by Editor0773
Reimagining Human Longevity: How Deepinder Goyal’s ‘Continue Research’ Brings Purpose, Science, and Open Collaboration to the Forefront of Innovation about Longevity Science It’s not every...
News

Campus Hiring: How Bounteous x Accolite Redefines Talent Experience and CX Strategy

Editor
by Editor0447
The Next CX Frontier: Why Campus Hiring Is Becoming a Strategic Experience Differentiator Across Indian campuses this October, a quiet revolution is unfolding—not just in...
Expert OpinionsThought Leaders

Undefeatable Krishna by Shubha Vilas: Timeless CX Leadership Lessons

Editor
by Editor0197
Golden Rules and Great Lessons for CX Leadership from the Book ‘Undefeatable Krishna’ Ever feel like you’re navigating your organization through a battlefield? You’re not...
CXQuest ExclusiveInterview

Cultural Tourism: Corporate Boardrooms to Global Bar Culture

Editor
by Editor0598
The convergence of executive leadership and authentic cultural exploration represents one of today’s most fascinating career narratives. When a seasoned customer experience professional decides to...
CXQuest ExclusiveInterview

LegalTech: Manjula Rao on Redefining CX in Contract Management

Editor
by Editor0667
In a world where customer experience is increasingly becoming the frontline differentiator across industries, LegalTech is no exception. At the intersection of technology, compliance, and...
Executive Appointment

Freshworks: Ian Tickle Named Chief of Global Field Operations

Editor
by Editor0822
Freshworks Elevates Customer Experience Leadership with Ian Tickle’s Permanent Appointment: Strategic Move Reinforces Company’s Commitment to Customer-Centric Growth Customer experience leaders across industries continue watching...