Tag : Customer Experience

CX AnalyticsLatest Insights/Blogs

Critical Infrastructure AI Governance and Regulatory Readiness in Indo-Pacific

Editor
by Editor0239
Governing AI in Critical Infrastructure: A Customer Experience Imperative for the Indo-Pacific In today’s hyper-connected world, customer experience (CX) and employee experience (EX) depend on...
News

LECCS Charging Innovation: Powering Seamless EV Experiences in India

Editor
by Editor097
Powering Confidence: How EVamp’s LECCS Redefines Customer Experience in India’s EV Revolution It’s a weekday morning in Mumbai. A delivery executive rolls his e-scooter to...
News

PPMS: Redefining Retail Field Marketing Through Scale, Data, and Execution Excellence

Editor
by Editor0124
Walk into any mid-sized Indian town today, and you’ll likely find more branded visibility than ever — a neatly arranged retail shelf, a promoter introducing...
News

ICICI Prudential Mutual Fund Elevates Customer Experience in Mumbai

Editor
by Editor0104
A Metro Station Branding Masterclass In Transit: The Real Challenge of Reaching Urban Audiences Picture Mumbai’s fast-paced commuters navigating the city’s newest lifeline—Mumbai Metro Line...
Award & RecognitionNews

Patricia Sappor Honoured: A CX Legacy Redefining Service Leadership in Africa

Editor
by Editor088
Patricia Sappor: The Evolving Face of Service Leadership When today’s banking customers speak about trust, empathy, and value, they’re not referring to slogans. They are...
Events & WebinarNews

Echoes of the Eternal: Timeless Lessons for CX Leaders from Art and Emotion

Editor
by Editor0400
Echoes of the Eternal: When Art Teaches CX the Language of Emotion When visitors stepped into the AIFACS Gallery this October, they didn’t just see...