Tag : Customer Experience

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Pega Blueprint AI Transforms CX Through Legacy Modernization

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How Agentic AI Accelerates Enterprise Digital Transformation While Improving Customer Journey Outcomes Legacy systems create significant barriers to exceptional customer experiences. Moreover, these outdated platforms...
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ASIC Finfluencer Crackdown: Global Action Protects CX

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ASIC’s Global Crackdown on Unlawful ‘Finfluencers’: What This Means for Customer Experience A New Era of Financial Accountability The financial landscape continues evolving rapidly. Meanwhile,...
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Java Vulnerability Detection: Eliminating False Positives

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How Precision Security Tools Transform Customer Experience Through Better Developer Productivity Security vulnerabilities create ripple effects that ultimately impact customer experience. However, traditional Java vulnerability...
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LCNC CX: Balancing Speed with User-Centric Design

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The LCNC Wake-Up Call: Prioritizing Customer Experience in the Rush for Speed The Low-Code/No-Code (LCNC) industry stands at a critical crossroads. Meanwhile, customer experience principles...
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Home Entertainment: Formovie Redefining Smart Projector CX

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From Multiplex to Living Room: Sushil Motwani on Redefining CX in India’s Home Entertainment Revolution In the wake of the pandemic, the way India consumes...
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ESAF Bank: Kyndryl Powers Digital Banking Revolution

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Kyndryl Revolutionizing Rural Banking for ESAF Bank Through Technology-Driven Customer Excellence In today’s rapidly evolving banking landscape, customer experience stands as the ultimate differentiator. Consequently,...
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Tiger Analytics Enterprise AI Partner Win Redefines CX Strategy

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CX Transformation Through Enterprise AI: Tiger Analytics Named 2025 Databricks Enterprise AI Partner of the Year In today’s rapidly evolving business landscape, customer experience (CX)...
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Marriott International: Luxury Dining Series Redefines Culinary CX

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Rediscovering Culinary Roots: Marriott International Recipe for Exceptional Customer Experience In a world where customer expectations evolve faster than ever, the hospitality industry faces the...
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DxMinds Indo Sakura Tech Merger Powers Global CX

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Japan’s Technology Meets India’s Innovation to Deliver Global Solutions with the Recent Merger Between DxMinds Innovation Labs Pvt Ltd and Indo Sakura Software Japan K.K....