Tag : Cloud

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Kyndryl-Vodafone Idea Collaboration: Transforming Telecom IT and Cybersecurity for Future Growth

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Transforming Telecom CX and EX Through IT Automation and Cyber Resilience: The Kyndryl-Vodafone Idea Partnership In today’s hyper-competitive telecom landscape, delivering seamless customer experience (CX)...
Whitepapers/Case Studies

VMO2 customer experience: AI Revolutionizes UK Telecom Service

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VMO2 Supercharges Customer Experiences: AI-Powered Transformation Revolutionizes Telecom Service Virgin Media O2’s remarkable transformation story demonstrates how artificial intelligence can revolutionize customer experiences in the...
CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

Editor
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....