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Tag : client satisfaction

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Customer Experience Evolution: Genius Consultants’ CX Approach

EditorMay 16, 2025May 16, 2025
by EditorMay 16, 2025May 16, 20250697
AI-powered Customer Experience Evolution: The Future of Seamless, Human-Centered HR Customer Experience Evolution (CX) has progressed from a buzzword to a business imperative. In today’s...
client satisfactionCustomer ExperienceCXCX strategyemployee experienceGenius ConsultantsHR ServicesHR TechR P YadavrecruitmentStaffing SolutionsWorkforce Solutions
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Gopal Chhetri: Driving Customer-Centric Innovation at CGI

EditorApril 7, 2025April 8, 2025
by EditorApril 7, 2025April 8, 202501020
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
agileAIAnalyticsAPACbusiness transformationCGIclient satisfactioncloud transformationCustomer Experiencecustomer trustcustomer-centric innovationCX InnovationDevOpsdigital transformationGopal ChhetrigovernmenthealthcareIntelligent AutomationLeadershipmanufacturingmulti-industry businessoffshore deliveryRetailservice excellencetechnology

International AI Safety Report 2026: What CX Leaders Must Act on Now

EditorFebruary 17, 2026February 17, 2026
by EditorFebruary 17, 2026February 17, 20260

Frontier AI: What CX Leaders Must Know About Risk, Trust, and Governance

EditorFebruary 17, 2026February 17, 2026
by EditorFebruary 17, 2026February 17, 20260

NASA Citizen Scientists: What CX Leaders Can Learn from Chandigarh University’s Asteroid...

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

Mondelēz Signals CX-Led Growth in Saudi Arabia With Strategic Leadership Move

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

Fast Fashion: How CX Leaders Redefine Value and Loyalty

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

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