Diella Scandal: AI Learns Corruption Lessons for CX EX Leaders
When AI Learns Corruption: What the “Diella” Scandal Teaches CX and EX Leaders About Trust There is a moment in every AI program when the...
Tag : AI ethics
Reddit Lawsuit: The Implications of Perplexity AI Data Scraping Controversy
When Open Data Meets Proprietary Walls: What Reddit ’s Lawsuit Against Perplexity Means for the Future of CX and AI Ethics The Real-World Tension Beneath...
AI Safety: Navigating the New Frontier of Control and Trust
Google’s AI Safety Wake-Up Call: When Algorithms Hold the Reins Here’s what you need to know. Google’s latest Frontier Safety Framework 3.0 reveals something unsettling....
Responsible AI: Embedding Ethics For Better Customer Experience
Can We Govern AI Before It Governs Us? A4G Impact Collaborative and DTU’s Responsible AI Symposium Puts Customer Trust, Ethics, and Human Experience at the...
Responsible AI for CX: Infosys’ Open-Source Toolkit Enhances Trust
Enhancing Customer Experience with Infosys’ Open-Source Responsible AI Toolkit Artificial intelligence is transforming customer experience (CX) across industries. Businesses rely on AI-driven tools for personalization,...