Tag : AI ethics

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Trust-First AI in Customer Experience: Lessons CX Leaders Can Learn from India’s Creative Economy Debate

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When AI Scales Faster Than Trust: What CX Leaders Can Learn from India’s Creative Economy Debate This article explores why Trust-First AI in Customer Experience...
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AI Safety: Navigating the New Frontier of Control and Trust

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Google’s AI Safety Wake-Up Call: When Algorithms Hold the Reins Here’s what you need to know. Google’s latest Frontier Safety Framework 3.0 reveals something unsettling....
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Responsible AI for CX: Infosys’ Open-Source Toolkit Enhances Trust

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Enhancing Customer Experience with Infosys’ Open-Source Responsible AI Toolkit Artificial intelligence is transforming customer experience (CX) across industries. Businesses rely on AI-driven tools for personalization,...