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Tag : agile

CX TrendsEvents & WebinarLatest Insights/BlogsNews

Agile World: Transforming CX Through Community Innovation

EditorMay 22, 2025May 22, 2025
by EditorMay 22, 2025May 22, 20250476
How AI in an Agile World Is Shaping Customer Experience: Insights from Bounteous x Accolite and Agile Network India Meetup Bounteous x Accolite, a leading...
agileAIANIBounteous x AccoliteCo-InnovationCustomer Experiencedigital transformationHyderabad meetupscalabilitytech community
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Gopal Chhetri: Driving Customer-Centric Innovation at CGI

EditorApril 7, 2025April 8, 2025
by EditorApril 7, 2025April 8, 20250744
An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
agileAIAnalyticsAPACbusiness transformationCGIclient satisfactioncloud transformationCustomer Experiencecustomer trustcustomer-centric innovationCX InnovationDevOpsdigital transformationGopal ChhetrigovernmenthealthcareIntelligent AutomationLeadershipmanufacturingmulti-industry businessoffshore deliveryRetailservice excellencetechnology

Dresden Plant: Volkswagen’s Historic Plant Closure Exposes Dangerous CX and EX Fragmentation

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

CX Stack Strategy: How to Build a High-Performance CX Stack That Delivers...

EditorJanuary 1, 2026January 1, 2026
by EditorJanuary 1, 2026January 1, 20260

Voice-First AI in Customer Service: The True Future of Enterprise CX

EditorDecember 31, 2025December 31, 2025
by EditorDecember 31, 2025December 31, 20250

Customer Lifetime Value: India’s AI CX Orchestration Secret

EditorDecember 30, 2025December 30, 2025
by EditorDecember 30, 2025December 30, 20250

LLM Safety Failures in Customer Experience: Why AI Chatbots Fail and How...

EditorDecember 29, 2025December 29, 2025
by EditorDecember 29, 2025December 29, 20250

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