Category : Thought Leaders

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Samina Sheriff: Digital Transformation in Enterprise Solutions

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In today’s rapidly evolving digital landscape, organizations must continuously adapt to stay ahead. At the heart of this transformation are leaders like Samina Sheriff, an...
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Lakshmi Sridhar: Transforming Customer Experience in Hospitality

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Ms. Lakshmi Sridhar is a renowned hospitality professional with over 22 years of extensive experience in the industry. Her leadership and strategic vision have significantly...
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Chef Ishijyot Surri: Blends Tradition & Innovation in Gourmet Dining

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Elevating Customer Experience in Hospitality: The Culinary Vision of Chef Ishijyot Surri Customer experience in hospitality has evolved beyond just serving good food. Today, diners...
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Gourmestan: Chefpreneur Shivani Sharma Curates Gourmet Dining

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Redefining Customer Experience in Gourmet Dining: The Gourmestan Revolution In today’s hospitality industry, customer experience (CX) goes beyond offering great food—it is about crafting a...
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Rest The Case: AI-Powered Legal Services by Shreya Sharma

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In today’s fast-paced world, accessibility and efficiency define customer experience (CX) in every industry—including legal services. Traditional legal processes can be complex, time-consuming, and expensive,...
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Amazon Anti-Counterfeit Strategy: CX with Trust & Innovation

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How Amazon Anti-Counterfeit Strategy Reinvents Customer Experience Introduction: Why Counterfeits Are a CX Nightmare Imagine ordering a high-end smartphone, only to receive a poorly made...
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Avaya: AI Orchestration in CX is Revolutionizing Contact Centers

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AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
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IndoAI: Revolutionizing AI-Driven CX and User Engagement

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Welcome to an Exclusive Interview with Rashmi Kulkarni, Co-founder & Director of IndoAI Technologies In today’s rapidly evolving digital landscape, AI is no longer a...