Category : Thought Leaders

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Sports Education: A Conversation with Dr. Vipul Lunawat of ISST

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At CXQuest, we believe that customer experience (CX) is not just about businesses and consumers—it extends to every industry, including sports and education. The intersection...
CX TrendsCXQuest ExclusiveInterviewThought Leaders

CITTA: Akanksha and Tanay Sharma Redefining Skincare

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CXQuest exclusive Interview with Akanksha & Tanay Sharma, co-founders of CITTA: Pioneering Transparency and Innovation in Skincare Opening & Introduction At CXQuest, we celebrate trailblazers...
CXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

Culture of Belonging: Leadership, AI, and Customer Experience

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Creating a Culture of Belonging and Growth: A Leadership Perspective on Enhancing Customer Experience Culture of Belonging By Smita Hashim, Chief Product Officer, Zoom Communications,...
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SaaS Implementation Delays: CX Crisis Costing Indian Businesses

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The Hidden CX Crisis: How SaaS Implementation Delays Are Costing Indian Businesses Introduction Customer experience (CX) drives business success. Every digital transformation effort aims to...
Expert OpinionsLatest Insights/BlogsThought Leaders

Export Growth for Indian Businesses: Challenges & Solutions

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Exporting ‘Make in India’ Across Borders: Challenges & Growth Strategies for Indian Businesses India’s ‘Make in India’ initiative has positioned the country as a key...
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Customer Experience in Global Economy: Adapting Shifting Trends

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The Future of Customer Experience in Global Economy that is Transforming As the world economy shifts, customer experience (CX) plays a pivotal role in shaping...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Kaushal Verma Interview: Insights on Digital Transformation and CX

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Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
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Brand and Customer Experience Drive Growth: Forrester

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Brand and Customer Experience Together Drive Growth: Insights from Forrester Forrester’s research reveals a game-changing insight for businesses worldwide. According to their Brand and Customer...