Sweden Crime and Immigration: A CX Perspective
Sweden Crime and Immigration Challenges: A CX Perspective on Balancing Stakeholder Expectations Sweden’s recent struggles with crime and immigration policies provide an insightful case study...
Category : Latest Insights/Blogs
Sapiens SaaS Solutions Now Available in Azure Marketplace
Sapiens International Corporation (NASDAQ: SPNS) (TASE: SPNS), a global leader in intelligent insurance software solutions and a premium member of the Microsoft Top 100 Partner...
CES 2025: The Global Stage for Tech Innovation
CES 2025: Where Technology Meets Humanity to Shape the Future of Innovation and Connectivity CES 2025 has once again proven itself as the world’s most...
Sudha Rajagopalan: Customer Experience Expertise Insights
Hello, and welcome to this insightful conversation with Sudha Rajagopalan. Today, we’re excited to explore customer experience in exhaustive detail and gain valuable perspectives from...
KONE Solutions in Sihanoukville Enhancing Guest Experience
A recent announcement by KONE about equipping the Peninsula Integrated Resort in Sihanoukville, Cambodia, tells a compelling Customer Experience (CX) story that showcases the company’s...
Exceptional Customer Experience: Key Strategies for Success
Creating exceptional customer experience (CX) is more than just providing quality products or services; it’s about understanding the needs of the customer at every touchpoint,...
Fake Reviews in 2024: Tackling Challenges and Trends for 2025
Navigating the Complex Landscape of Fake Reviews: A CX-Centric Approach for 2025 Fake reviews, once seen as isolated incidents, have now become a pervasive challenge,...
Los Angeles Wildfires: CX Lessons Amid Crisis
CX Lessons from the Los Angeles wildfires: Building Resilience, Trust, and Support Systems Amid Crisis The devastating wildfires in Los Angeles highlight the critical importance...
Intellsys AI-Driven Marketing Intelligence Platform
Revolutionizing Decision-Making with Intellsys: A Customer-Centric Approach to AI-Driven Marketing Intelligence In today’s rapidly evolving business environment, organizations grapple with vast and complex datasets. These...
o9 Solutions CX Milestones: Driving Customer Success in 2024
o9 Solutions: A Journey of Excellence and Unmatched Customer Experience In the dynamic world of technology and supply chain planning, o9 Solutions continues to shine...