Sky One Vision with Jaideep Mirchandani: CX in Aviation
In an industry where precision, performance, and passenger trust define success, customer experience (CX) in aviation is no longer limited to comfort in the skies—it...
Category : Interview
Sweezal Furtado Reflects on the Met Gala 2025
Fashion, culture, and customer experience are intricately woven threads in today’s lifestyle fabric. When global runways merge with cultural narratives, they don’t just showcase style...
Alliance Pre-University College: Student-Centric Approach
In a time when student engagement, academic outcomes, and future readiness are being scrutinized more than ever, institutions like Alliance Pre-University College, that center their...
Maureen Chong: CX Transformation in Asia and India at Zendesk
Maureen Chong on Transforming CX in Asia and India through Technology and Leadership In today’s fast-evolving digital landscape, customer experience (CX) has become a defining...
Clavrit: Insights from Amarjeet Dangi on CX Innovation
Transforming Customer Experience Through Technology: A CX Dialogue with Amarjeet Dangi, Founder & CEO, Clavrit Opening: Amarjeet Dangi, Founder and CEO of Clavrit Digital Solutions...
Bharat School Menu: Luke Coutinho’s Vision for Healthier India
Luke Coutinho, India’s leading Integrative Lifestyle Expert and a Fit India Ambassador, has always championed holistic well-being. In a country grappling with rising childhood health...
Borderless Leadership in CX: Sameer L. Kanodia
Building Borderless Leadership and Culture, One Talent Hub at a Time: A CX Exclusive with Sameer L. Kanodia What does it take to lead a...
ProParent: Redefining Parenting Support with Empathetic CX
Empathetic CX for Families: A Deep Dive with ProParent Founder Urvashi Musale In a world where parenting has become increasingly complex, how can organizations build...
Crimzon: Sonali Dalwani on Comfort, Craft, Customer Connection
Where Comfort Meets Couture: Reimagining CX in Luxury Footwear with Crimzon At the crossroads of elegance and empathy lies an experience that redefines luxury —...
DhatuScrap CX Transformation in B2B Metal Procurement
In this exclusive CX Quest conversation, we sit down with Abhinav Raj, Co-Founder of DhatuScrap, a company rapidly transforming the metal procurement and recycling landscape...