CX in Parenting: ProParent’s Human-Centered Approach
Redesigning CX in Parenting: The Emotional Frontier of Customer Experience In today’s digital-first world, customer experience (CX) is undergoing a profound transformation. It is no...
Category : Expert Opinions
Borderless Leadership in CX: Sameer L. Kanodia
Building Borderless Leadership and Culture, One Talent Hub at a Time: A CX Exclusive with Sameer L. Kanodia What does it take to lead a...
NHEV CX in India: Driving Growth and Brand Trust
Redefining Customer Experience in India’s New Tech Economy: The NHEV Perspective India is rapidly evolving. From digital payments at local shops to electric vehicles on...
Sustainable Tech Innovation Drives Brother India’s CX
Empowering Customer Experience with Sustainable Innovation: Alok Nigam’s Vision for Brother India Customer experience today extends beyond product satisfaction. It includes a brand’s ability to...
National Technology Day: Tech Leaders Purpose-Driven Innovation
Purpose-Driven Innovation: Technology as a Force for Inclusive, Sustainable Customer Experience Every year, National Technology Day reminds us of India’s growing prowess in science and...
CX-led Tech Innovation: B-Square’s Vision for a Viksit Bharat
CX-Centered Innovation: Powering Viksit Bharat with Purpose and Technology India’s journey toward becoming a global tech powerhouse is not just about invention—it is about customer-centric...
CX-driven AI Innovation: Empowering Bharat with embedUR
In today’s digital economy, Customer Experience (CX) is no longer a peripheral concern—it is the core of innovation. For India, where billions interact daily with...
Tech for CX: Building a Smarter, Inclusive Future
Building a Smarter Future: How CX and Technology Go Hand-in-Hand to Build Smarter and Inclusive Tech for CX On National Technology Day 2025, industry leaders...
Internet Connectivity: DE-CIX India’s CX-First Strategy
Customer Experience is Everything: DE-CIX India’s Game-Changing Approach to Internet Connectivity In today’s digitally driven world, customer experience (CX) has become the cornerstone of success...
Veranda Learning CX: A Personalized Path to Student Success
Student-Centric Innovation: Veranda Learning’s Customer Experience Strategy for India’s EdTech Future Customer Experience in the New Age of Education In today’s rapidly evolving education landscape,...