India Assist Blends Empathy with Efficiency: Human-Led CX
In the digital age, customer experience (CX) stands as the backbone of service-based industries. While many businesses are racing to adopt the latest technologies—chatbots, AI...
Category : Expert Opinions
Moody’s US Credit Downgrade and Its CX Implications
Customer Confidence in a Changing Economy: What Moody’s Downgrade Means for CX Leaders Customer experience (CX) does not exist in a vacuum. It thrives—or struggles—within...
CX in EdTech: Shaping Personalized Learning Journeys
CX in EdTech: Where Human Touch Meets Technological Intelligence In today’s dynamic world of education, customer experience (CX) is not just a feature—it is a...
Folks Motor Customer Experience Redefines EV Retrofitting
CX at the Wheel: How Folks Motor Is Redefining Customer Experience in Clean Mobility In the dynamic world of electric vehicles (EVs), innovation alone is...
EV Customer Experience at the Heart of Kazam’s Innovation
Customer Experience at the Core of EV Evolution: How Kazam is Redefining the Future of Charging In today’s fast-paced world, customer expectations continue to evolve...
Hanto Workspace Shaping Future-Ready Employee Experiences
Hanto Workspace: The Experience Economy Comes to the Office Customer Experience (CX) is no longer just a concern for consumer brands. In today’s evolving work...
Bharat School Menu: Luke Coutinho’s Vision for Healthier India
Luke Coutinho, India’s leading Integrative Lifestyle Expert and a Fit India Ambassador, has always championed holistic well-being. In a country grappling with rising childhood health...
Leeford Healthcare CX: Pharma with Quality and Care
Redefining CX in Pharma: How Leeford Healthcare Transformed Customer Experience through Foresight, Trust, and Total Care In today’s rapidly evolving healthcare landscape, customer experience (CX)...
Customer Experience in Retail: Genefied’s Tech-Driven Approach
Title: Enhancing Customer Experience in Retail and E-commerce with Technology Integration In today’s dynamic market, customer experience (CX) has emerged as a game-changer for retail...
Siddharth Chandurkar: AI-powered customer experience is the Key
Customer Experience as a Competitive Differentiator in the AI Era: A Vision from Siddharth Chandurkar, Founder and CEO of ShepHertz In today’s hyper-connected, digital-first world,...