Category : Expert Opinions

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Union Budget 2025-26 Healthcare: Key Takeaways

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Driving Healthcare Excellence with the 2025-26 Union Budget: Key Takeaways by Dr. Harshit Jain, Doceree The Union Budget 2025-26 marks a pivotal step in India’s...
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India Union Budget 2025 AI Focus: Innovation, Security, and Skilling

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Driving Innovation and Security: How the India Union Budget 2025 Shapes India’s Digital Future The India Union Budget 2025 has unveiled a series of progressive...
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Gurpal Singh on Transforming CX at Startek

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At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...
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Authentic Customer Reviews: Building Trust Through Transparency

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The Authentic Customer Reviews Experience: Earning Trust Through Genuine Reviews Online reviews have become a cornerstone of the customer experience. According to research, 85% of...
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AI-Driven CX Transformation: Shaping Future Business Success

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AI-Driven CX: The Transformative Role of AI in Elevating Customer Experience In today’s competitive business environment, the integration of artificial intelligence (AI) in customer experience...
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Customer Experience Architect: Role and Responsibilities

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The Role of a Customer Experience Architect: A Comprehensive Guide In today’s rapidly evolving technological landscape, businesses are increasingly turning to Customer Experience (CX) Architects...
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2025 AI Technology Trends: Transforming Data, Cloud, & Innovation

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2025 AI Technology Trends: Driving Innovation Through AI, Cloud, and Data Acceleration As the world dives deeper into artificial intelligence (AI), Haoyuan (HY) Li, Founder...