Vijay Nirani Appointed Co-Chairperson of India Alliance on Sustainable Aviation Fuel (SAF) to Propel India’s Decarbonization Efforts The Carbon Market Association of India (CMAI) has...
Employee Experience and Customer Satisfaction – From Employee Experience to Exceptional Customer Service: How First Bank & Trust Elevates CX through Talent and Leadership In...
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
Former executive at RingCentral, Five9 and Cisco, joins to lead product innovation and scale growth of Freshworks handling AI, CX and EX solutions Freshworks names...
Zendesk hires industry veteran and CX specialist Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the company’s growth...