Marketing Leadership: The CMO’s Urgent Wake-Up Call
A Wake-Up Call for CMOs Marketing leadership stands at a crossroads. The path forward demands immediate attention—yet many CMOs remain unaware of the precipice they’re...
Category : CXQuest Exclusive
Zigment CEO Revolutionizing Business-Customer Interactions
Picture this: You’re browsing a company’s website at 2 AM, curious about their product but not quite ready to buy. You drop a casual message...
AI in Silos is a Dead End: Why Fragmented Intelligence Kills Customer Experience
Picture this scenario: your customer calls support after trying to resolve an issue through your chatbot. However, your AI-powered support agent has no knowledge of...
Cultural Tourism: Corporate Boardrooms to Global Bar Culture
The convergence of executive leadership and authentic cultural exploration represents one of today’s most fascinating career narratives. When a seasoned customer experience professional decides to...
Industrial Automation Innovation: Dr. Bijal Sanghvi on Transforming India’s Environmental Monitoring Landscape
Welcome to CXQuest – your premier destination for exclusive customer experience insights that shape India’s industrial landscape. In today’s rapidly evolving world of industrial automation...
Woodpecker: An Exclusive Interview with CEO of SOM Group of Companies
Welcome to CXQuest.com, where we explore the intersection of customer experience, brand strategy, and cultural resonance. Today, we’re diving deep into one of India’s most...
White Goods Go D2C: The Next Frontier in Customer Experience
Knowledge Series Guest Article: THE D2C MODEL OF WHITE GOODS by NIRANJAN GIDWANI, CERTIFIED BOARD DIRECTOR (MCA – INDIA) | BOARD MEMBER | ESG DIRECTOR...
Responsive Co-founder AJ Sunder: An Exclusive Interview
In the rapidly evolving landscape of enterprise software and artificial intelligence, few leaders have demonstrated the remarkable ability to transform a vision into a market-leading...
Ramco Payce: Karthik Kumara Guru K S. Head of Product Strategy at Ramco Systems
In the vast terrain of enterprise payroll and human capital management, few names resonate with innovation and expertise like Karthik Kumara Guru K S. As...
Sanathan Textiles: An Exclusive Interview with Sammir Dattani
Customer Experience at the Core of Textile Innovation: A Conversation with Sammir Dattani of Sanathan Textiles In an industry traditionally driven by scale and standardization,...