Yan Ness, CEO of VergeIO: Enhancing Customer Experience
Opening & Introduction: An Interview with Yan Ness Today, we are talking to Yan Ness, CEO VergeIO about the way world of IT infrastructure is...
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Verint AI Customer Experience: Revolutionizing Engagement
Verint: Transforming Customer Experience with AI-Driven Solutions In an era where customer experience reigns supreme, businesses are constantly seeking innovative ways to enhance their interactions...
Customer Experience in Global Economy: Adapting Shifting Trends
The Future of Customer Experience in Global Economy that is Transforming As the world economy shifts, customer experience (CX) plays a pivotal role in shaping...
Kaushal Verma Interview: Insights on Digital Transformation and CX
Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
Future of CX in Healthcare: Trends, Ethics, and Innovations
The Future of Customer Experience (CX) in Healthcare: Innovations, Case Studies, and Ethical Challenges Introduction The healthcare industry is undergoing a seismic shift, driven by...
Gurpal Singh on Transforming CX at Startek
At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...
Customer Experience Architect: Role and Responsibilities
The Role of a Customer Experience Architect: A Comprehensive Guide In today’s rapidly evolving technological landscape, businesses are increasingly turning to Customer Experience (CX) Architects...
Evolution of GenAI as the Data Storyteller In 2025
This article (Evolution of GenAI as the Data Storyteller In 2025) is attributed to Mr. Anurag Sanghai, Principal Solutions Architect, Intellicus (From Kyvos) In his...
Sweden Crime and Immigration: A CX Perspective
Sweden Crime and Immigration Challenges: A CX Perspective on Balancing Stakeholder Expectations Sweden’s recent struggles with crime and immigration policies provide an insightful case study...
Saurabh Agrawal Revolutionizing Indian Apparel Market
Welcome to CXQuest, where we delve deep into the stories of industry leaders who are redefining customer experience and innovation. Today, we are thrilled to...