Category : CX Trends

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SBI Life Insurance New Business Premium Hits ₹26,256 Crores

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Customer Experience Excellence: A Closer Look at SBI Life Insurance Remarkable 2024 Performance SBI Life Insurance, a pioneer in India’s life insurance sector, has demonstrated...
CX Forecast 2025CX TrendsExpert OpinionsLatest Insights/BlogsNews

2025 Edelman Trust Barometer Reveals Trust Crisis

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Customer Experience in a Grievance-Based Society: A Path Toward Trust Restoration Reveals 2025 Edelman Trust Barometer The 2025 Edelman Trust Barometer reveals a profound shift...
CX TrendsLatest Insights/BlogsNews

JSW MG Motor India at Bharat Mobility Expo 2025

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Redefining Customer Experience in Mobility: JSW MG Motor India’s Innovations at Bharat Mobility Global Expo 2025 At the Bharat Mobility Global Expo 2025, JSW MG...
CX Forecast 2025CX TrendsExpert OpinionsLatest Insights/Blogs

Trends for 2025: Trump Administration Opportunities & Challenges

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CX-Centric Insights into Forecasting Possible Trends for 2025 Customer experience (CX) is more than just a business buzzword—it’s the lifeline connecting organizations to their audiences....
CX TrendsLatest Insights/BlogsNews

PATA-PolyU Partnership Extension Boosts Asia Pacific Tourism CX

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The partnership between The Pacific Asia Travel Association (PATA) and The Hong Kong Polytechnic University (PolyU) (PATA-PolyU Partnership) represents a significant step forward in enhancing...
CX TrendsLatest Insights/BlogsNews

Progility Technologies Revamps Brand Identity for 2025

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Progility Technologies Revamps Brand Identity to Start 2025 with Renewed Energy and Focus Progility Technologies Pvt. Ltd., a leader in enterprise technology solutions, has taken...
CX TrendsLatest Insights/BlogsNews

CyberArk Microsoft Defender Integration Enhances Cybersecurity

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CyberArk and Microsoft Defender for Identity Integration: Elevating Cyber Threat Management The integration of CyberArk Privileged Access Manager (PAM) with Microsoft Defender for Identity has...
CX TrendsLatest Insights/BlogsNews

NPST Payments Technology Earns Frost & Sullivan Award

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Enhancing Customer Experience in Digital Payments: NPST Payments Technology Journey to Excellence IntroductionIn today’s fast-paced digital world, customer experience (CX) plays a pivotal role in...
CX TrendsLatest Insights/BlogsNews

Digital Transformation Success: M1 and 6D Technologies

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Driving Superior Customer Experience Through Digital Transformation: M1’s Success with 6D Technologies’ Cloud-Native BSS 6D Technologies, a global leader in digital transformation solutions, recently announced...