Category : CX Trends

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CX Tech ROI: Consumer & Retail Leaders Reimagining CX

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From Data Disconnects to Dynamic Experiences: How Consumer & Retail Leaders Are Reimagining CX Through Tech Investments (CX Tech ROI) In today’s hyper-competitive market, customer...
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SIOS Technology Partners with DataHub Nepal: Digital Resilience

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Interview with Jason Aw, Director of Strategic Business Development, APAC, SIOS Technology In a strategic move that promises to redefine digital resilience in Nepal, SIOS...
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UiPath Unveils Agentic Automation Platform

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UiPath’s Game-Changing Leap into Agentic Automation: A CX Perspective The landscape of enterprise automation is evolving rapidly. Yet many organizations still face serious hurdles while...
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AiSensy CX: Powering 2Bn+ WhatsApp Messages

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In today’s digital era, customer experience is the defining factor for business success. With consumers expecting instant, seamless, and personalized interactions, brands must adapt to...
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Freshworks: Strong Q1 2025 Results Driven by CX Innovation

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Freshworks Delivers Strong Q1 2025 Results Driven by Customer-Centric Innovation Customer Experience at the Core Freshworks Inc. has once again demonstrated the power of putting...
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Kanpur Metro: Seamless Underground Connectivity

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Seamless CX Underground: BSNL and ACES India Transform Kanpur Metro Connectivity Smart Mobility Demands Smart Connectivity In today’s fast-paced world, customers demand always-on, high-speed connectivity—everywhere....
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Prisma AIRS by Palo Alto Networks: Redefining AI Security and CX

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The CX-AI Security Convergence Today, customer experience (CX) thrives on AI-powered services. From chatbots to personalized recommendations, AI drives seamless engagement. However, as organizations embrace...