Empowering Customer Experience through AI: Zoho Creator with New AI Capabilities Transform Low-Code App Development Introduction: A New Era in App Development In today’s digital...
From Data Disconnects to Dynamic Experiences: How Consumer & Retail Leaders Are Reimagining CX Through Tech Investments (CX Tech ROI) In today’s hyper-competitive market, customer...
Interview with Jason Aw, Director of Strategic Business Development, APAC, SIOS Technology In a strategic move that promises to redefine digital resilience in Nepal, SIOS...
UiPath’s Game-Changing Leap into Agentic Automation: A CX Perspective The landscape of enterprise automation is evolving rapidly. Yet many organizations still face serious hurdles while...
In today’s digital era, customer experience is the defining factor for business success. With consumers expecting instant, seamless, and personalized interactions, brands must adapt to...
Freshworks Delivers Strong Q1 2025 Results Driven by Customer-Centric Innovation Customer Experience at the Core Freshworks Inc. has once again demonstrated the power of putting...
The CX-AI Security Convergence Today, customer experience (CX) thrives on AI-powered services. From chatbots to personalized recommendations, AI drives seamless engagement. However, as organizations embrace...
Covestro: A Step Forward in Lightweight Innovation Covestro continues to lead the way in customer-centric material solutions. With the launch of Desmopan® FLY, a cutting-edge...
Primebook Customer-Centric Approach to Democratizing Education Primebook, a Delhi-based startup founded in 2017 by Chitranshu Mahant and Aman Verma, has emerged as a significant player...