Category : CX Trends

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Ruchir Shankar, Centric Software: Customer-Centric Innovation

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by Editor0640
In the rapidly transforming landscape of digital retail, consumer expectations, meanwhile, continue to evolve. As a result, brands are increasingly compelled to reimagine product lifecycles,...
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Business Culture: A Blueprint for Lasting Growth in CX

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by Editor0544
Redesign Your Business Culture Around Customer Experience In the age of hyper-personalized commerce, businesses must rethink what truly drives success. Spoiler alert—it’s not just the...
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Big Four Breakaway: India’s Push for Homegrown Audit Giants

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by Editor01264
India to Build Its Own Big Four: A CX Revolution in Professional Services The customer experience (CX) journey begins long before a service is delivered....
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Adobe AI Agents Transform Marketing Workflows and Data Insights

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by Editor0634
Adobe Introduces AI Agents to Streamline Marketing and Data Insights Adobe has recently introduced two new AI-powered agents, designed specifically to support marketers and experience...
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HCL Unica+ Martech AI Elevates CX with Agentic Intelligence

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by Editor0625
HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...
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HubSpot ChatGPT Integration Transforms CRM with AI

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by Editor01068
HubSpot and ChatGPT Integration: Elevating CRM with Deep AI Insights In today’s fast-paced digital landscape, customer expectations evolve rapidly. Businesses must respond quickly and intelligently....
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Cybersecurity: Atul Luthra on Securing the Future with 5Tattva

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by Editor0778
Today’s hyperconnected digital world is complex. Hhere data breaches make headlines and cyber threats evolve faster than most enterprises can respond. Cybersecurity is no longer...
CX TrendsLatest Insights/BlogsNews

Open Intelligence Transforms Customer Experience in Marketing

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by Editor0628
Redefining Predictive Advertising: WPP Media’s Open Intelligence Unlocks the Future of CX WPP Media has taken a bold step forward. The company launched an industry-first...