Category : CX Benchmarks

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SBI Life Insurance New Business Premium Hits ₹26,256 Crores

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Customer Experience Excellence: A Closer Look at SBI Life Insurance Remarkable 2024 Performance SBI Life Insurance, a pioneer in India’s life insurance sector, has demonstrated...
CX BenchmarksCX TrendsLatest Insights/BlogsNews

Intellsys AI-Driven Marketing Intelligence Platform

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Revolutionizing Decision-Making with Intellsys: A Customer-Centric Approach to AI-Driven Marketing Intelligence In today’s rapidly evolving business environment, organizations grapple with vast and complex datasets. These...
CX BenchmarksLatest Insights/Blogs

o9 Solutions CX Milestones: Driving Customer Success in 2024

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o9 Solutions: A Journey of Excellence and Unmatched Customer Experience In the dynamic world of technology and supply chain planning, o9 Solutions continues to shine...
CX BenchmarksCX TrendsLatest Insights/BlogsNews

Mumbai Airport ACI Level 5: A Customer Experience Benchmark

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Mumbai Airport Sets Benchmark in CX with ACI Level 5 Accreditation Customer experience (CX) has emerged as a critical differentiator for businesses worldwide. In the...
CX BenchmarksCX TrendsLatest Insights/Blogs

AT&T Guarantee: A Fresh Customer Experience with Bold Promises

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Redefining Customer Experience: AT&T’s Bold Step with the AT&T Guarantee In the competitive telecommunications industry, AT&T has unveiled a groundbreaking initiative called the AT&T Guarantee....
CX BenchmarksWhitepapers/Case Studies

Amazon Beauty Transformation Case Study by Vogue

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Case Study: Transforming Beauty Retail with Personalisation – The Amazon Beauty Approach Introduction The beauty industry is one of the most dynamic and fragmented sectors,...