Avaya: AI Orchestration in CX is Revolutionizing Contact Centers
AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
Category : CX Benchmarks
Privacy-first Browser Ulaa Wins IWBDC, Redefining Secure Browsing
Privacy-first Browser Ulaa’s CX Triumph: Redefining Privacy, Security, and Ethical Browsing In today’s digital landscape, where data privacy concerns dominate conversations, Zoho’s Privacy-first Browser Ulaa...
India’s Indigenous Web Browser: A CX-Driven Digital Revolution
India’s Indigenous Web Browser: A CX-Driven Leap Towards Digital Sovereignty India is making a bold move towards digital self-reliance by developing India’s indigenous web browser....
Shakti Awards 2025 for Women Empowerment and Recognition
Shakti Awards 2025: An Evening Where Power Met Purpose Customer experience (CX) is not just about products or services. It’s about crafting moments that resonate,...
VergeIO Inuvika Partnership: Redefining Virtualization and CX
In today’s fast-evolving digital landscape, businesses demand virtualization solutions that are cost-effective, scalable, and high-performing without the complexity of traditional VDI environments. This is where...
PCI Ottobock Partnership: Transforming Para-Sport in India
Transforming Para-Sport in India: A CX Success Story of PCI & Ottobock Partnership Introduction: A New Era for Para-Athletes in India The Paralympic Committee of...
Ethical CX Leadership: How Sony Builds Trust and Loyalty
Ethics as a CX Differentiator: How Sony’s Commitment to Integrity Shapes Customer Trust Customer experience (CX) is no longer just about great products or seamless...
AI-Powered Security Solutions: Biometrics & Mobile Credentials
Beyond Security: How AI, Biometrics & Mobile Credentials Are Redefining Customer Experience in 2025 Security is no longer just about protection; it is about seamless,...
PadelPark India: Transforming the Country’s Sports Landscape
PadelPark: Transforming India’s Sports Experience with a Seamless Customer Journey Padel is rapidly gaining popularity in India, and PadelPark is leading the revolution. With 70%...
Ekart and IKEA Redefine Seamless Home Delivery
Redefining Customer Experience in Home Furnishings: How Ekart and IKEA are Transforming Last-Mile Deliveries Delivering home furnishings is not just about logistics; it is about...