Blog - Page 88 of 160 - CX Quest

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AI Ethics Customer Experience Projects: A Strategic Framework for Responsible Innovation

EditorJuly 27, 2025July 27, 2025

by EditorJuly 27, 2025July 27, 202501560

The convergence of artificial intelligence and customer experience represents one of the most transformative shifts in modern business, yet it brings unprecedented ethical challenges that...

Events & Webinar News

QRC Leads a New Wave of Global Cybersecurity Innovation, Trust

EditorJuly 26, 2025July 26, 2025

by EditorJuly 26, 2025July 26, 20250672

When the future of digital trust comes calling, the world listens. In late June 2025, Pattaya, Thailand, became the epicenter of a dialogue that feels...

CX Forecast 2025

Future of Customer Experience with Sustainability at Heart

EditorJuly 24, 2025July 24, 2025

by EditorJuly 24, 2025July 24, 20250794

Cloud-Powered Empathy: How Genesys is Shaping the Future of Customer Experience with Sustainability at Heart Let’s face it—customer expectations are changing fast. We are talking...

Digital Employee Experience Tools Transform Your Workplace

EditorJuly 24, 2025July 24, 2025

by EditorJuly 24, 2025July 24, 202501725

Modern work feels fast, messy, and thrilling. Yet, without smart tools, it quickly frustrates employees and customers alike. This shows how digital employee experience (DEX)...

News

Karman Week 2025: India Becomes an Ultimate CX Showcase

EditorJuly 24, 2025July 24, 2025

by EditorJuly 24, 2025July 24, 20250851

India’s booming space hub, Bengaluru, will welcome 15 global space leaders during Karman Week2025. The annual, invitation-only retreat—curated by The Karman Project—has already earned a...

News

Shanghai AI Lab Closure by Amazon: Good or Bad Signal?

EditorJuly 24, 2025July 24, 2025

by EditorJuly 24, 2025July 24, 202501718

Amazon’s Shanghai AI Lab Closure: What It Signals for Customers, Researchers, and Global AI Strategy Amazon is packing up its Shanghai AI research lab after...

CX Benchmarks News

NISAR Satellite: Revolutionary Earth Monitoring for Business CX

EditorJuly 24, 2025July 24, 2025

by EditorJuly 24, 2025July 24, 202501978

Picture this: you’re managing customer experience for a global supply chain company. Suddenly, your operations team alerts you about potential disruptions in Southeast Asia. However,...

News

TÜV Rheinland Partners with Generation India Foundation (GIF)

EditorJuly 23, 2025July 23, 2025

by EditorJuly 23, 2025July 23, 20250622

TÜV Rheinland Strengthens India Partnership to Drive Global Quality and Skills Transformation India’s role in global industries is expanding rapidly. At the same time, the...

News

McLaren Teams Up with Freshworks to Drive IT Innovation and CX

EditorJuly 23, 2025July 23, 2025

by EditorJuly 23, 2025July 23, 20250809

In the world of Formula 1, seconds matter. So do smooth systems, reliable technology, and effortless collaboration. That’s why Freshworks joining McLaren Racing as an...

News

Avalara: Redefining Tax Tech CX With Innovation and Global Growth

EditorJuly 23, 2025July 23, 2025

by EditorJuly 23, 2025July 23, 202501174

Avalara has just unveiled its brand-new office in Pune. This opening signals not just a new address, but an important step in Avalara’s global journey....