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Zendesk Hires Mitch Young as Senior Vice President, Asia Pacific

EditorDecember 16, 2024January 4, 2025
by EditorDecember 16, 2024January 4, 20250220
Zendesk hires industry veteran and CX specialist Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the company’s growth...
News

LTIMindtree invests in Voicing.AI for customer engagement processes

EditorDecember 16, 2024December 27, 2024
by EditorDecember 16, 2024December 27, 20240149
 LTIMindtree USA partners and invests  in Voicing.AI, a next-generation start-up.  This partnership aligns with LTIMindtree’s strategy, AI in everything, Everything for AI and AI for Everyone. Voicing.AI’s proprietary technology brings...
News

Retail Sector Investing in Observability to Drive Digital Customer Experiences

EditorDecember 16, 2024January 4, 2025
by EditorDecember 16, 2024January 4, 20250136
New Relic State of Observability for Retail Sector report shows significant benefit of investing in observability, with 302% ROI reported by retail organizations New Relic State...
Customer Experiencecustomer satisfactionCXRetail Sector

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Eventus Security: Transforming Enterprise Security

EditorJuly 10, 2025July 10, 2025
by EditorJuly 10, 2025July 10, 20250

Seceon and Calculus Partnership Reshaping Global Cybersecurity

EditorJuly 10, 2025July 10, 2025
by EditorJuly 10, 2025July 10, 20250

Skin Beauty Pal is Transforming Customer Experience in India

EditorJuly 10, 2025July 10, 2025
by EditorJuly 10, 2025July 10, 20250

ISO 20022: Transforming Data Standards in Cross-Border Payments

EditorJuly 10, 2025July 10, 2025
by EditorJuly 10, 2025July 10, 20250

HERE Technologies With Genesys Transform Smart Navigation

EditorJuly 10, 2025July 10, 2025
by EditorJuly 10, 2025July 10, 20250

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