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Enterprise Planning: Embedding Sustainability for Smarter Decisions

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o9 Solutions: Pioneering the Integration of Sustainability into Enterprise Planning The enterprise planning landscape is undergoing a fundamental transformation. Sustainability is no longer an afterthought...
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Schneider Electric Leads Service Transformation in Greater India

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Schneider Electric’s New Chapter in Customer Experience: Welcoming Damini Chaudhari as Vice President–Services, Greater India Zone Main Takeaway: Schneider Electric’s appointment of Damini Chaudhari as...
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Nutraceutical Innovation Accelerates Indo-US Collaboration

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Building Bridges in Nutraceutical Excellence: The Dawn of a Strategic Indo-US Partnership The nutraceutical industry stands at an unprecedented inflection point. The appointment of Dr....
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Hindustan Zinc Leads AI-Driven Efficiency in Mining Operations

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How Hindustan Zinc AI-Enabled Revolution is Transforming Mining Operations The global mining industry stands at a pivotal crossroads. However, traditional operational challenges continue to plague...
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Healthcare: 5 CX Pitfalls in Strategy and Operations

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5 CX Pitfalls in Healthcare Strategy and Operations Healthcare organizations invest billions annually in customer experience initiatives, yet patient satisfaction scores frequently remain stagnant. Despite...
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AI Safety: Navigating the New Frontier of Control and Trust

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Google’s AI Safety Wake-Up Call: When Algorithms Hold the Reins Here’s what you need to know. Google’s latest Frontier Safety Framework 3.0 reveals something unsettling....
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Swarovski Diwali 2025 Collection: Illuminating Customer Experience Excellence

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Celebrating Light and Luxury: How Swarovski Diwali 2025 Collection Illuminates Customer Experience Excellence Swarovski: The Crystal-Clear Connection Between Heritage and Innovation As Diwali approaches, Swarovski...
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Content Optimization for Smarter Digital Experiences

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AI Agent Integration for Content Optimization & Governance Artificial intelligence (AI) is revolutionizing how organizations manage, optimize, and govern their digital content. Specifically, AI agent...
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AP2 Sets New AI Commerce Standards for Secure, Transparent Payments

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Google Pushes Standards for Agentic AI Commerce With AP2: Transforming Customer Experience in Digital Payments The digital commerce landscape is undergoing a revolutionary transformation. Furthermore,...