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Zendesk Hires Mitch Young as Senior Vice President, Asia Pacific

EditorDecember 16, 2024January 4, 2025
by EditorDecember 16, 2024January 4, 20250676
Zendesk hires industry veteran and CX specialist Mitch Young to the Asia Pacific leadership position, effective immediately. In this role he will be responsible for driving the company’s growth...
News

LTIMindtree invests in Voicing.AI for customer engagement processes

EditorDecember 16, 2024December 27, 2024
by EditorDecember 16, 2024December 27, 20240773
 LTIMindtree USA partners and invests  in Voicing.AI, a next-generation start-up.  This partnership aligns with LTIMindtree’s strategy, AI in everything, Everything for AI and AI for Everyone. Voicing.AI’s proprietary technology brings...
News

Retail Sector Investing in Observability to Drive Digital Customer Experiences

EditorDecember 16, 2024January 4, 2025
by EditorDecember 16, 2024January 4, 20250422
New Relic State of Observability for Retail Sector report shows significant benefit of investing in observability, with 302% ROI reported by retail organizations New Relic State...
Customer Experiencecustomer satisfactionCXRetail Sector

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Janjati Sanskritik Samagam and the Rise of Cultural Experience Platforms in Modern...

EditorMay 25, 2026May 25, 2026
by EditorMay 25, 2026May 25, 20260

Yagy Secures 18 Multi-year Enterprise Contracts as FoodTech Infrastructure Expands

EditorMay 25, 2026May 25, 2026
by EditorMay 25, 2026May 25, 20260

IT Resilience Podcast Series for Customer Continuity Expands Enterprise Availability Conversations

EditorMay 23, 2026May 23, 2026
by EditorMay 23, 2026May 23, 20260

CrowdStrike Integrates Claude Compliance API With Falcon Platform for Enterprise AI Governance

EditorMay 23, 2026May 23, 2026
by EditorMay 23, 2026May 23, 20260

AI-Powered Farmer Experience Transformation: IIT Ropar’s ANNAM.AI and the Rise of India’s...

EditorMay 21, 2026
by EditorMay 21, 20260

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