Tag : siloed teams

CX StrategyTech TrendsWhitepapers/Case Studies

Adani-Embraer Partnership: Building India’s Aviation Ecosystem for Seamless CX

Editor
by Editor098
India’s Adani-Embraer partnership demands a CX lens. Picture a CX leader juggling airport delays, airline data gaps, and ground staff blind spots—journeys crumble for Tier-2...
Artificial IntelligenceCustomer Experience (CX)CX TrendsStrategy Frameworks

Budget 2026: How Customs Cuts and TDS Reforms Supercharge CX Strategies

Editor
by Editor0155
Imagine this: You’re a CX leader in a bustling Mumbai fintech firm. Your team stares at fragmented customer journeys—siloed data from sales, support, and ops...
Award & RecognitionNews

Eventus Security : CX-Led Integration Powers #64 MSSP Alert Ranking 2025

Editor
by Editor0108
How Eventus Security Transformed Cyber Resilience Through CX-Led Integration It’s 2 a.m. in a global Security Operations Center. Digital dashboards glow in quiet intensity. AI...