DTH License Fee Debate: Hidden Customer Experience Impact
The Hidden Customer Experience Battle Behind India’s DTH License Fee Debate Picture this: You’re settling in for your favorite evening show. However, your viewing options...
Tag : service quality
GTPL Hathway’s CX Drives ₹900 Cr Revenue Growth
Imagine switching on your television after a long day, expecting seamless entertainment. Instead, you encounter buffering issues or poor picture quality. Frustrating, right? This scenario...
Zomato Crisis: Recent Changes Are Damaging the Brand and CX
Zomato finds itself in turbulent waters these days. The food delivery giant faces mounting pressure from multiple fronts. Workers strike over pay cuts while restaurant...
Air India Transformation: Expanding Fleet Enhancing CX
Air India Transformation: Enhancing Customer Experience through Strategic Growth and Service Excellence Air India is on a path to becoming a world-class airline. Since its...