Tag : service excellence

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CX Teams: Six Game-Changing Insights for CX Excellence

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Customer experience teams or CX teams face unprecedented challenges today. However, breakthrough insights emerge when organizations dig deeper into customer behavior patterns. Furthermore, these discoveries...
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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...
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Atelier CX: Redefining Customer Experience

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Enhancing Customer Experience with ATELIER CX: Crafting Exceptional Service Journeys In today’s competitive business landscape, organizations must go beyond just meeting customer expectations—they must exceed...