Tag : Service Automation

AI & AutomationCustomer Experience (CX)Digital TransformationEnterprise Technology

Oracle Fusion Cloud AI Agents: Redefining Intelligent Customer Experience at Scale

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by Editor0328
How Role-Based AI Agents Are Rewiring Customer Experience Inside Oracle Fusion Cloud Ever watched a promising customer journey stall because marketing didn’t know what sales...
CX in 2026News

Zendesk Unleash Acquisition: Strategy & Trends Layout

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by Editor0245
How Zendesk’s Acquisition of Unleash Signals the Next Frontier in AI-First Employee Experience Imagine this: an employee in a growing fintech startup begins her day...
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AIonOS and Genesys Cloud Transform Customer and Employee Experience

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by Editor0485
Revolutionizing CX and EX: How AIonOS and Genesys Cloud Drive Next-Gen Experience Orchestration In today’s fast-paced, hyper-competitive marketplace, delivering exceptional customer experience (CX) and employee...
Award & Recognition

Zendesk AI: Revolutionizing Customer and Employee Service in 2025

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by Editor0739
Zendesk AI Revolution: Redefining Customer Engagement and Employee Experience in 2025 where Real-World Service Challenges Are Evolving Every leader in customer experience (CX) and employee...