Rise and Fall of Otipy: A CX Powerhouse Undone by Silence, Speed, and Strain How an innovative Indian agritech startup reshaped the farm-to-table experience—and how...
Soulflower Expands Nationwide with Apollo Pharmacy, Champions CX in Clinical Haircare Revolution In today’s world, customers want more than marketing slogans. They seek products that...
Transforming Customer Experience with Generative AI: Insights from Capgemini’s Consumer Trends Report Generative AI (Gen AI) is redefining the landscape of customer experience (CX) by...
The Rise of Organic Tattva: A Journey Towards Transformative Consumer Experience in Indian Organic Retail Organic Tattva, founded in 2013 by entrepreneurs Rohit Mehrotra and...