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Tag : Newgen Software

CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

AI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047

EditorJanuary 17, 2026January 17, 2026
by EditorJanuary 17, 2026January 17, 20260499
Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...
AI in CXCustomer ExperienceCX strategydigital transformationIndia insurance marketinsurance automationInsurTechNewgen SoftwareRitesh VarmaViksit Bharat 2047
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Kaushal Verma Interview: Insights on Digital Transformation and CX

EditorFebruary 11, 2025February 11, 2025
by EditorFebruary 11, 2025February 11, 202501517
Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
AI automationBFSIcontent analyticsCustomer ExperienceCXQuestdigital transformationhyper-personalizationKaushal VermaKaushal Verma interviewlow-code platformsNewgen Software

Sensory Design in Customer Experience Is Turning Spaces into Emotional Engines

EditorApril 19, 2026April 19, 2026
by EditorApril 19, 2026April 19, 20260

Atomic North Debuts in South India with Chennai Expansion Strategy

EditorApril 18, 2026April 18, 2026
by EditorApril 18, 2026April 18, 20260

Sound Strategy: How In-Person Customer Experience Will Be Redefined in 2026

EditorApril 16, 2026April 16, 2026
by EditorApril 16, 2026April 16, 20260

Insight-to-Action Gap in Customer Experience: How AI Turns Insights into Scalable CX...

EditorApril 16, 2026April 16, 2026
by EditorApril 16, 2026April 16, 20260

Banking CX Transformation: Rethinking Loyalty, Experience, and Trust in Modern Banking

EditorApril 16, 2026April 17, 2026
by EditorApril 16, 2026April 17, 20260

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