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Tag : Newgen Software

CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

AI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047

EditorJanuary 17, 2026January 17, 2026
by EditorJanuary 17, 2026January 17, 20260362
Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...
AI in CXCustomer ExperienceCX strategydigital transformationIndia insurance marketinsurance automationInsurTechNewgen SoftwareRitesh VarmaViksit Bharat 2047
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Kaushal Verma Interview: Insights on Digital Transformation and CX

EditorFebruary 11, 2025February 11, 2025
by EditorFebruary 11, 2025February 11, 202501404
Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
AI automationBFSIcontent analyticsCustomer ExperienceCXQuestdigital transformationhyper-personalizationKaushal VermaKaushal Verma interviewlow-code platformsNewgen Software

Java in 2026: Why CX Leaders Must Rethink AI, Cloud Costs, and...

EditorFebruary 11, 2026February 11, 2026
by EditorFebruary 11, 2026February 11, 20260

Mastek’s Leeds Expansion: What It Signals for AI-Led CX in the UK

EditorFebruary 11, 2026February 11, 2026
by EditorFebruary 11, 2026February 11, 20260

Genesys’ Agentic Virtual Agent: From Conversational AI to Autonomous Enterprise CX

EditorFebruary 11, 2026February 11, 2026
by EditorFebruary 11, 2026February 11, 20260

AWS Premier Tier: Why Sonata Software’s Milestone Matters for CX Leaders

EditorFebruary 10, 2026February 10, 2026
by EditorFebruary 10, 2026February 10, 20260

AI-Led Digital Adoption: How Whatfix Is Redefining Clinician Experience in Healthcare

EditorFebruary 10, 2026February 10, 2026
by EditorFebruary 10, 2026February 10, 20260

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