CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought LeadersAI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047EditorJanuary 17, 2026January 17, 2026 by EditorJanuary 17, 2026January 17, 2026095 Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought LeadersKaushal Verma Interview: Insights on Digital Transformation and CXEditorFebruary 11, 2025February 11, 2025 by EditorFebruary 11, 2025February 11, 202501161 Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...