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Tag : Newgen Software

CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

AI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047

EditorJanuary 17, 2026January 17, 2026
by EditorJanuary 17, 2026January 17, 20260378
Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...
AI in CXCustomer ExperienceCX strategydigital transformationIndia insurance marketinsurance automationInsurTechNewgen SoftwareRitesh VarmaViksit Bharat 2047
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Kaushal Verma Interview: Insights on Digital Transformation and CX

EditorFebruary 11, 2025February 11, 2025
by EditorFebruary 11, 2025February 11, 202501424
Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
AI automationBFSIcontent analyticsCustomer ExperienceCXQuestdigital transformationhyper-personalizationKaushal VermaKaushal Verma interviewlow-code platformsNewgen Software

CX Assurance Enables Safe Agentic Scale: An Exclusive Interview

EditorFebruary 21, 2026February 21, 2026
by EditorFebruary 21, 2026February 21, 20260

AI Safety Strategy: How CX Leaders Close the AI Coordination Gap

EditorFebruary 21, 2026February 21, 2026
by EditorFebruary 21, 2026February 21, 20260

Justice Systems: How Aditya Shivkumar Is Redesigning Dispute Resolution at Scale

EditorFebruary 20, 2026February 20, 2026
by EditorFebruary 20, 2026February 20, 20260

JanAI Launches India’s First Rural AI Ecosystem with Kyndryl

EditorFebruary 20, 2026February 20, 2026
by EditorFebruary 20, 2026February 20, 20260

Frontier AI Commitments: What CX Leaders Must Know About AI Safety and...

EditorFebruary 20, 2026February 20, 2026
by EditorFebruary 20, 2026February 20, 20260

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