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Tag : Newgen Software

CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

AI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047

EditorJanuary 17, 2026January 17, 2026
by EditorJanuary 17, 2026January 17, 20260549
Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...
AI in CXCustomer ExperienceCX strategydigital transformationIndia insurance marketinsurance automationInsurTechNewgen SoftwareRitesh VarmaViksit Bharat 2047
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Kaushal Verma Interview: Insights on Digital Transformation and CX

EditorFebruary 11, 2025February 11, 2025
by EditorFebruary 11, 2025February 11, 202501573
Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
AI automationBFSIcontent analyticsCustomer ExperienceCXQuestdigital transformationhyper-personalizationKaushal VermaKaushal Verma interviewlow-code platformsNewgen Software

AI Service Transformation: Srini Raghavan on Operationalizing Agentic AI Across Enterprise Service...

EditorMay 14, 2026
by EditorMay 14, 20260

AI Agent Customer Disputes: When Autonomous Systems Start Fighting Each Other

EditorMay 14, 2026May 14, 2026
by EditorMay 14, 2026May 14, 20260

Autonomous Enterprise Launch at SAP Sapphire 2026 Redefines Enterprise AI Operations

EditorMay 13, 2026May 13, 2026
by EditorMay 13, 2026May 13, 20260

QAD Redzone Pune Signals an AI-First Shift in Manufacturing Execution

EditorMay 12, 2026May 12, 2026
by EditorMay 12, 2026May 12, 20260

KPMG 2025 Consumer & Retail Report Signals India’s AI Retail Shift

EditorMay 12, 2026May 12, 2026
by EditorMay 12, 2026May 12, 20260

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