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Tag : Newgen Software

CX StrategyCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

AI-First: Newgen’s Ritesh Varma Envisions AI-First Insurance, for Viksit Bharat 2047

EditorJanuary 17, 2026January 17, 2026
by EditorJanuary 17, 2026January 17, 20260405
Picture this: a customer in a Tier-3 town files a motor insurance claim through a chatbot. Instead of waiting days for manual assessment, an AI...
AI in CXCustomer ExperienceCX strategydigital transformationIndia insurance marketinsurance automationInsurTechNewgen SoftwareRitesh VarmaViksit Bharat 2047
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Kaushal Verma Interview: Insights on Digital Transformation and CX

EditorFebruary 11, 2025February 11, 2025
by EditorFebruary 11, 2025February 11, 202501444
Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
AI automationBFSIcontent analyticsCustomer ExperienceCXQuestdigital transformationhyper-personalizationKaushal VermaKaushal Verma interviewlow-code platformsNewgen Software

Sales AI Assistant: How DRA Homes Is Transforming Real Estate CX with...

EditorMarch 7, 2026March 7, 2026
by EditorMarch 7, 2026March 7, 20260

Peter Cross on Customer Experience Leadership: Why Start with the Customer?

EditorMarch 6, 2026March 6, 2026
by EditorMarch 6, 2026March 6, 20260

AWWA Partners with Amazon India to Empower Women Entrepreneurs from Army Families

EditorMarch 6, 2026March 6, 2026
by EditorMarch 6, 2026March 6, 20260

AI Data Cloud: How Wakefit and Snowflake Are Transforming Customer Experience with...

EditorMarch 6, 2026March 6, 2026
by EditorMarch 6, 2026March 6, 20260

Listener-side Accent Conversion: How Krisp’s Voice AI Improves CX, Meetings, and Voice...

EditorMarch 6, 2026March 6, 2026
by EditorMarch 6, 2026March 6, 20260

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