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Tag : Magic Quadrant

CX TrendsLatest Insights/BlogsNews

Pega: Leader in Process Mining, Elevating Enterprise CX

EditorApril 22, 2025April 22, 2025
by EditorApril 22, 2025April 22, 20250263
Pega Rises to Leadership in Process Mining: A Customer Experience Revolution Pegasystems Inc. has reached a significant milestone. Recently, Gartner named Pega a Leader in...
AIautomationCustomer ExperienceCXdigital transformationenterprise solutionsGartnerMagic QuadrantPegaProcess MiningWorkflow Optimization
CX TrendsLatest Insights/BlogsNews

Genesys Cloud: Scaling AI for Enhanced CX and Orchestration

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250457
Genesys customers are achieving new levels. They scale cloud and AI capabilities. This happens in fiscal year 2025. They realize new levels of experience orchestration....
Agent CopilotAgent EmpathyAIAlinta EnergyAnnual Recurring RevenueARRAWS Partner of the YearCloudComputacentrecontact centerconversational AICost ReductionCustomer Experiencecustomer loyaltyCustomer RetentionCustomer SuccessCXdigital transformationDIRECTVExperience OrchestrationGartnerGenesys CloudGreat Place To WorkIDC MarketScapeMagic QuadrantMaxicareNeoNet Promoter ScoreNet Revenue RetentionNRRoperational efficiencyPatient BookingsRedSaludSalvation ArmySelf-ServicesustainabilityWinston’s WishWorkforce Engagement Management

BOOTES Homes Launches India’s First Net-Zero Luxury Villas

EditorAugust 20, 2025August 20, 2025
by EditorAugust 20, 2025August 20, 20250

SAP Drives Digital Transformation at TATA Projects

EditorAugust 20, 2025August 20, 2025
by EditorAugust 20, 2025August 20, 20250

Agentic AI Solutions Transform Enterprise Operations in 2025

EditorAugust 20, 2025August 20, 2025
by EditorAugust 20, 2025August 20, 20250

Pentagon Cancels Accenture Oracle HR Software: Costly Lessons in Federal IT

EditorAugust 20, 2025August 20, 2025
by EditorAugust 20, 2025August 20, 20250

LUSHADE® BLACK: The Ultra-Black Revolution

EditorAugust 20, 2025August 20, 2025
by EditorAugust 20, 2025August 20, 20250

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