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CX TrendsLatest Insights/BlogsNews

Zegna Elevates Direct-to-Consumer Focus Amid Market Shifts

EditorApril 25, 2025April 25, 2025
by EditorApril 25, 2025April 25, 202501129
Zegna Group’s DTC Growth Strategy Shines Amid Wholesale Challenges and Global Uncertainty The Ermenegildo Zegna Group, home to luxury fashion brands Zegna and Thom Browne...
Customer ExperienceCX strategyDTC strategyfiscal reportglobal marketsluxury fashionretail trendsThom BrowneTom FordZegna
Executive AppointmentNews

Satish Kannan Joins Bounteous x for People-First Excellence

EditorDecember 20, 2024January 4, 2025
by EditorDecember 20, 2024January 4, 20250722
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
Bounteous x AccoliteCo-Innovation methodologycultural transformationCXdigital innovationdigital transformationdiversity and inclusionEMEA & APACemployee engagementemployee experienceEVP Chief People Officerglobal marketsHR leadershipHR strategyInfosysLeela Kazapeople-first initiativesSatish Kannantalent developmentTech Mahindra

BSM India Experience Store: Rethinking Industrial CX in India

EditorOctober 16, 2026October 16, 2026
by EditorOctober 16, 2026October 16, 20260

Logitech local manufacturing in India: The Customer Experience Test

EditorOctober 15, 2026October 15, 2026
by EditorOctober 15, 2026October 15, 20260

Portrait of Many Faces: IIT Madras and Learner Experience

EditorOctober 15, 2026October 15, 2026
by EditorOctober 15, 2026October 15, 20260

Global Skills Mobility: Can GSMAI Build India’s Trusted Talent Ecosystem?

EditorOctober 13, 2026October 13, 2026
by EditorOctober 13, 2026October 13, 20260

VergeOS 26.2: VMware Migration, Clustering and Edge

EditorOctober 13, 2026October 13, 2026
by EditorOctober 13, 2026October 13, 20260

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