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CX TrendsLatest Insights/BlogsNews

Zegna Elevates Direct-to-Consumer Focus Amid Market Shifts

EditorApril 25, 2025April 25, 2025
by EditorApril 25, 2025April 25, 20250545
Zegna Group’s DTC Growth Strategy Shines Amid Wholesale Challenges and Global Uncertainty The Ermenegildo Zegna Group, home to luxury fashion brands Zegna and Thom Browne...
Customer ExperienceCX strategyDTC strategyfiscal reportglobal marketsluxury fashionretail trendsThom BrowneTom FordZegna
Executive AppointmentNews

Satish Kannan Joins Bounteous x for People-First Excellence

EditorDecember 20, 2024January 4, 2025
by EditorDecember 20, 2024January 4, 20250387
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
Bounteous x AccoliteCo-Innovation methodologycultural transformationCXdigital innovationdigital transformationdiversity and inclusionEMEA & APACemployee engagementemployee experienceEVP Chief People Officerglobal marketsHR leadershipHR strategyInfosysLeela Kazapeople-first initiativesSatish Kannantalent developmentTech Mahindra

Reddit Lawsuit: The Implications of Perplexity AI Data Scraping Controversy

EditorOctober 24, 2025October 24, 2025
by EditorOctober 24, 2025October 24, 20250

YouTube Timer: Enhancing User Control and Experience

EditorOctober 24, 2025October 24, 2025
by EditorOctober 24, 2025October 24, 20250

ChatGPT Atlas — The AI Browser That Redefines the Customer Experience Frontier

EditorOctober 24, 2025October 24, 2025
by EditorOctober 24, 2025October 24, 20250

AWS Outage: What Caused the 2025 Internet Meltdown and Its Global CX...

EditorOctober 24, 2025October 24, 2025
by EditorOctober 24, 2025October 24, 20250

SBI Wins World’s Best Consumer Bank 2025

EditorOctober 23, 2025October 23, 2025
by EditorOctober 23, 2025October 23, 20250

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