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CX TrendsLatest Insights/BlogsNews

Zegna Elevates Direct-to-Consumer Focus Amid Market Shifts

EditorApril 25, 2025April 25, 2025
by EditorApril 25, 2025April 25, 20250852
Zegna Group’s DTC Growth Strategy Shines Amid Wholesale Challenges and Global Uncertainty The Ermenegildo Zegna Group, home to luxury fashion brands Zegna and Thom Browne...
Customer ExperienceCX strategyDTC strategyfiscal reportglobal marketsluxury fashionretail trendsThom BrowneTom FordZegna
Executive AppointmentNews

Satish Kannan Joins Bounteous x for People-First Excellence

EditorDecember 20, 2024January 4, 2025
by EditorDecember 20, 2024January 4, 20250509
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
Bounteous x AccoliteCo-Innovation methodologycultural transformationCXdigital innovationdigital transformationdiversity and inclusionEMEA & APACemployee engagementemployee experienceEVP Chief People Officerglobal marketsHR leadershipHR strategyInfosysLeela Kazapeople-first initiativesSatish Kannantalent developmentTech Mahindra

International AI Safety Report 2026: What CX Leaders Must Act on Now

EditorFebruary 17, 2026February 17, 2026
by EditorFebruary 17, 2026February 17, 20260

Frontier AI: What CX Leaders Must Know About Risk, Trust, and Governance

EditorFebruary 17, 2026February 17, 2026
by EditorFebruary 17, 2026February 17, 20260

NASA Citizen Scientists: What CX Leaders Can Learn from Chandigarh University’s Asteroid...

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

Mondelēz Signals CX-Led Growth in Saudi Arabia With Strategic Leadership Move

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

Fast Fashion: How CX Leaders Redefine Value and Loyalty

EditorFebruary 16, 2026February 16, 2026
by EditorFebruary 16, 2026February 16, 20260

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