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CX TrendsLatest Insights/BlogsNews

Zegna Elevates Direct-to-Consumer Focus Amid Market Shifts

EditorApril 25, 2025April 25, 2025
by EditorApril 25, 2025April 25, 202501039
Zegna Group’s DTC Growth Strategy Shines Amid Wholesale Challenges and Global Uncertainty The Ermenegildo Zegna Group, home to luxury fashion brands Zegna and Thom Browne...
Customer ExperienceCX strategyDTC strategyfiscal reportglobal marketsluxury fashionretail trendsThom BrowneTom FordZegna
Executive AppointmentNews

Satish Kannan Joins Bounteous x for People-First Excellence

EditorDecember 20, 2024January 4, 2025
by EditorDecember 20, 2024January 4, 20250658
In the world of Customer Experience (CX), organizations are increasingly realizing the value of a people-first approach as a key driver for sustainable growth and...
Bounteous x AccoliteCo-Innovation methodologycultural transformationCXdigital innovationdigital transformationdiversity and inclusionEMEA & APACemployee engagementemployee experienceEVP Chief People Officerglobal marketsHR leadershipHR strategyInfosysLeela Kazapeople-first initiativesSatish Kannantalent developmentTech Mahindra

Freshworks names Ryan Manning chief product and technology officer — a strategic...

EditorJuly 29, 2026July 29, 2026
by EditorJuly 29, 2026July 29, 20260

Alma Harmony India: How Integrated Aesthetic Platforms Are Transforming Dermatology Clinics

EditorJuly 28, 2026July 28, 2026
by EditorJuly 28, 2026July 28, 20260

Polestar Analytics is Redefining Enterprise AI: Ashwin Kalra on AI-Powered Customer Experience,...

EditorJuly 22, 2026July 22, 2026
by EditorJuly 22, 2026July 22, 20260

AI-Powered Customer Experience Orchestration in India Reshapes Enterprise CX as Consumers Demand...

EditorJuly 17, 2026July 17, 2026
by EditorJuly 17, 2026July 17, 20260

Audio Deepfake Detection: Tarini Sai Padmanabhuni on Building Digital Trust in the...

EditorJuly 16, 2026
by EditorJuly 16, 20260

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