Tag : emotional intelligence

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Parenting Wisdom for CX: Lessons from Father’s Day

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by Editor092
How Fathers Teach Us to Build Deeper Customer Relationships Father’s Day brings powerful insights for customer experience professionals. Moreover, parenting wisdom translates directly into customer...
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Maxme: Renata Sguario Elevating CX with Human-First Approach

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by Editor097
In the age of automation, AI, and accelerated digital transformation, one often overlooked factor continues to define the difference between great customer experiences and average...
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Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron

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by Editor0209
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...
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Emotional Intelligence and Etiquette in CX: Taylor Elizabeth

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by Editor0158
Grace in Every Interaction: Emotional Intelligence & Etiquette in CX – An Interview with Taylor Elizabeth “When we align emotional intelligence with etiquette, we create...
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Jonathan Anderson Reimagines Dior Men’s CX Strategy

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by Editor0313
Dior’s New Chapter: How Jonathan Anderson Could Redefine the Menswear Customer Experience In luxury fashion, customer experience goes beyond tailoring and design. It becomes emotion,...