Building a Smarter Future: How CX and Technology Go Hand-in-Hand to Build Smarter and Inclusive Tech for CX On National Technology Day 2025, industry leaders...
TRAI’s New Satellite Spectrum Proposal: Balancing Innovation, Access, and Affordability in Spectrum Allocation The Telecom Regulatory Authority of India (TRAI) has released forward-looking recommendations for...
Customer-Centric Flipkart Digital Inclusion: Empowering Rural Women Entrepreneurs Nationwide Customer experience (CX) plays a crucial role in e-commerce, especially when expanding digital inclusion. Flipkart, India’s...