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CX TrendsLatest Insights/BlogsNews

Freshworks Partner Program Enhances CX and Partner Growth

EditorApril 4, 2025April 4, 2025
by EditorApril 4, 2025April 4, 20250533
Freshworks just launched a new partner program. This program aims to improve customer experiences. It also expands reseller and services offerings. Uncomplicated service software is...
AIbankingBillingCertificationsCustomer ExperienceCustomer Lifecyclecustomer loyaltyCustomer RelationshipsCustomer SupportCXDeal Conversion RatesEmployee Effectivenessemployee experienceEnablementEXfinancial servicesFlexible Engagement ModelsFlexible Sales Engagement ModelsFreshworksFrictionglobal expansionGlobal Partner ProgramhealthcareIndustry ExpertiseIT service managementLeadsMarketing Development FundsMonetizationOnboarding TrainingPartner ProgramproductivityProfessional ServicesPublic SectorRecurring MarginsRenewalsResellerRetailReturn on InvestmentRevenue StreamsSales SupportSales TeamsService DeliveryService EfficiencyServices Delivery ProgramSolution ProvidersSonata Information TechnologySystem IntegratorsTechnical EnablementTime to ValueTrainingUncomplicated Service Software

Astro Malaysia High Availability Success: 99.99% Uptime for SAP and Oracle

EditorNovember 21, 2025November 21, 2025
by EditorNovember 21, 2025November 21, 20250

SUNROOOF: Redefining Wellness Lighting for Indian Urban Spaces

EditorNovember 21, 2025November 21, 2025
by EditorNovember 21, 2025November 21, 20250

AI-driven Resolution Platform: Zendesk and Microsoft 365 Employee Service

EditorNovember 20, 2025November 20, 2025
by EditorNovember 20, 2025November 20, 20250

Organizational Complexity: Freshworks Study Unveils Its Impact on CX and EX Performance

EditorNovember 20, 2025November 20, 2025
by EditorNovember 20, 2025November 20, 20250

Enterprise AI: Secure and Scale CX and EX Innovation

EditorNovember 20, 2025November 20, 2025
by EditorNovember 20, 2025November 20, 20250

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