Tag : CX strategy

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Adobe AI Agents Transform Marketing Workflows and Data Insights

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by Editor0216
Adobe Introduces AI Agents to Streamline Marketing and Data Insights Adobe has recently introduced two new AI-powered agents, designed specifically to support marketers and experience...
CX TrendsLatest Insights/BlogsNews

HCL Unica+ Martech AI Elevates CX with Agentic Intelligence

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by Editor0175
HCL Unica+ Ushers in the Future of Martech with Agentic AI In a bold move to reshape the marketing technology (martech) space, HCLSoftware has launched...
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HubSpot ChatGPT Integration Transforms CRM with AI

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by Editor0573
HubSpot and ChatGPT Integration: Elevating CRM with Deep AI Insights In today’s fast-paced digital landscape, customer expectations evolve rapidly. Businesses must respond quickly and intelligently....
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Ransomware and CX: Why It’s Now a Customer Experience Crisis

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by Editor0174
Ransomware Is Now a CX Issue. Here’s What Palo Alto Networks’ Report Tells Us Cybersecurity and customer experience (CX) have traditionally lived in different silos....
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Maureen Chong: CX Transformation in Asia and India at Zendesk

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by Editor0277
Maureen Chong on Transforming CX in Asia and India through Technology and Leadership In today’s fast-evolving digital landscape, customer experience (CX) has become a defining...
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Genesys APAC Leadership Expands to Boost CX

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by Editor0395
Genesys Accelerates CX Transformation Across APAC with Strategic Leadership Appointments In a world where every customer interaction matters, organizations must rethink how they engage with...
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LoanTap Builds Trust Through Tech and Empathy

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by Editor0297
Building Trust in a Digital World: Why CX is the Core of LoanTap’s Growth StoryBy focusing on flexibility, empathy, and responsiveness, LoanTap creates customer experiences...
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Moody’s US Credit Downgrade and Its CX Implications

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by Editor0239
Customer Confidence in a Changing Economy: What Moody’s Downgrade Means for CX Leaders Customer experience (CX) does not exist in a vacuum. It thrives—or struggles—within...