Tag : CX design

Customer Experience (CX)CX StrategyExperience DesignIndustry TrendsRetail CX

Luxury Bathware Experience Centre: How GADOTT Redefines CX-Led Retail in India

Editor
When Bathrooms Become Experiences: What GADOTT’s Delhi Launch Teaches CX Leaders About Designing Modern Luxury Journeys You walk into a showroom expecting taps and tiles.Instead,...
Customer Experience (CX)CX StrategyCXQuest ExclusiveData Privacy & TrustDigital TransformationExpert OpinionsLeadership InsightsRetail CXThought Leaders

Consent-First CX: Designing Retail CX in India’s DPDP Era

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Designing Retail CX in a Consent-First World By Rakesh Raghuvanshi, Founder & CEO, Sekel Tech How India’s DPDP Act is forcing brands to rethink personalisation,...
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LuxExclusive Elevates Mercedes-Benz Luxury Customer Experience Across Markets

Editor
LuxExclusive and Mercedes-Benz: A Decade of Elevating Luxury Customer Experience Across Markets In today’s luxury markets, customer experience (CX) is more than just a buzzword....
CX TrendsCXQuest ExclusiveExpert OpinionsLatest Insights/BlogsThought Leaders

Menstrual Health Experience Matters in Every System

Editor
Designing Dignity: Why Menstrual Health Is a Critical CX Issue Special Feature On World Menstrual Hygiene Day and Menstrual Health Despite being a natural biological...