Category : News

CX BenchmarksCX ToolsCX TrendsNews

Ant Digital Technologies: Transforming Financial AI and CX

Editor
When Hong Kong’s Banks Use AI to Fight AI: The New Frontier of Customer and Employee Experience Picture this: A fraudster creates a deepfake video...
News

Security Operations: Transforming SOCs for Unmatched CX Outcomes

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When Your Security Operations Center Becomes Your Customer Experience Blind Spot Picture this: A customer tries to complete a transaction. Your security systems flag it...
Events & WebinarNews

Cyber Vidhi Sangam 2025: A Curtain Raiser through the CX Lens

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When Law, Cybersecurity, and Trust Collide: Why Bangalore’s Cyber Vidhi Sangam 2025 Matters to CX Leaders Every digital interaction your organization facilitates carries hidden weight....
Award & RecognitionNews

Workday Global Payroll Connect: Ramco Payce Certified for Seamless Payroll Integration

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Ramco Payce Earns Workday Global Payroll Connect Certification: What It Means for CX and EX Leaders Imagine juggling payroll for ten countries across five continents....
News

Data Security: Modern Strategies for India’s Digital World

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Exclusive Networks and Druva Partnership: Transforming Data Protection in India’s Evolving Cybersecurity Landscape Picture this: A major Indian healthcare provider suddenly discovers that their patient...
News

Healthcare Insurance Revolutionizes Patient Experience at SMSIMSR

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Bridging Healthcare Access: How SMSIMSR’s Universal Insurance Empanelment Transforms Customer Experience Have you ever watched a patient walk into a hospital, insurance card in hand,...