Category : Interview

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Bharat School Menu: Luke Coutinho’s Vision for Healthier India

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Luke Coutinho, India’s leading Integrative Lifestyle Expert and a Fit India Ambassador, has always championed holistic well-being. In a country grappling with rising childhood health...
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Borderless Leadership in CX: Sameer L. Kanodia

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Building Borderless Leadership and Culture, One Talent Hub at a Time: A CX Exclusive with Sameer L. Kanodia What does it take to lead a...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

ProParent: Redefining Parenting Support with Empathetic CX

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Empathetic CX for Families: A Deep Dive with ProParent Founder Urvashi Musale In a world where parenting has become increasingly complex, how can organizations build...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Crimzon: Sonali Dalwani on Comfort, Craft, Customer Connection

Editor
Where Comfort Meets Couture: Reimagining CX in Luxury Footwear with Crimzon At the crossroads of elegance and empathy lies an experience that redefines luxury —...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

DhatuScrap CX Transformation in B2B Metal Procurement

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In this exclusive CX Quest conversation, we sit down with Abhinav Raj, Co-Founder of DhatuScrap, a company rapidly transforming the metal procurement and recycling landscape...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

SIOS Technology Partners with DataHub Nepal: Digital Resilience

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Interview with Jason Aw, Director of Strategic Business Development, APAC, SIOS Technology In a strategic move that promises to redefine digital resilience in Nepal, SIOS...
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AiSensy CX: Powering 2Bn+ WhatsApp Messages

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In today’s digital era, customer experience is the defining factor for business success. With consumers expecting instant, seamless, and personalized interactions, brands must adapt to...
CX TrendsCXQuest ExclusiveExpert OpinionsInterviewThought Leaders

Mugdha Bhagchandka: Crafting Food Experiences with Heart

Editor
Customer experience today is about more than just product delivery—it’s about forging deep emotional connections, solving real-life problems, and creating stories that resonate. At CXQuest,...
CXQuest ExclusiveExpert OpinionsInterviewThought Leaders

Squarebox AI: Vinil Chandra’s Revolutionizing CX for SMBs in India

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From architecting Telangana’s digital governance systems to powering the tech stack of 30+ early-stage startups, Vinil Chandra has worn many hats — all while staying...
CXQuest ExclusiveExpert OpinionsInterviewLatest Insights/BlogsThought Leaders

Vanaja Kesary on Hybrid CRM: Blending AI Precision at Riveron

Editor
Today’s customers expect more than just prompt service—they want businesses to know them, value them, and adapt to their changing needs. In fact, at the...