Shyam Nambiar on Customer Experience Excellence at Scale
In the ever-evolving digital landscape, customer experience (CX) has become a cornerstone of business success. At the heart of this transformation is Shyam Nambiar, who...
Category : Expert Opinions
Customer Experience in Travel: Brightsun’s 2024 Vision
The Evolving Landscape of Customer Experience in Travel: Lessons from Brightsun Travel Customer Experience (CX) has emerged as the cornerstone of success in the travel...
Sustainable Fashion: Redefining Global Textile Leadership
Revolutionizing Global Supply Chains: A CX Perspective on India’s Role in Sustainable Fashion Manufacturing In an era of globalization, the textile and apparel sector serves...
AI-Driven Solutions for SMB Talent Management Success
Empowering Small Businesses Through AI-Driven HR Solutions for SMB: A CX-Centric Perspective Small and medium-sized businesses (SMBs) are not just vital economic contributors—they also play...