Fashion and Beauty: The Future of Digital Customer Experience and Innovation
The Future of Digital Customer Experience in Fashion and Beauty. When Digital Becomes Personal: A Late-Night Moment That Defines the Future Picture this: it’s 11...
Category : CXQuest Exclusive
The Banyan CX Insight: Empowering Working Parents
We are living in a fast-paced corporate world. The challenge of balancing a demanding career with the equally demanding role of parenthood has never been...
Fractional AI teams: Revolutionizing enterprise innovation through India’s top 3% talent
The landscape of artificial intelligence has fundamentally shifted from experimental labs to boardroom imperatives, yet the challenge of assembling world-class AI talent remains one of...
Grassroots Sports Elevates with Tech-Driven Transformation
India observed National Sports Day on August 29th, honoring the legacy of hockey legend Major Dhyan Chand. The sporting landscape across the nation continues to...
Healthcare: 5 CX Pitfalls in Strategy and Operations
5 CX Pitfalls in Healthcare Strategy and Operations Healthcare organizations invest billions annually in customer experience initiatives, yet patient satisfaction scores frequently remain stagnant. Despite...
AI Safety: Navigating the New Frontier of Control and Trust
Google’s AI Safety Wake-Up Call: When Algorithms Hold the Reins Here’s what you need to know. Google’s latest Frontier Safety Framework 3.0 reveals something unsettling....
Content Optimization for Smarter Digital Experiences
AI Agent Integration for Content Optimization & Governance Artificial intelligence (AI) is revolutionizing how organizations manage, optimize, and govern their digital content. Specifically, AI agent...
AP2 Sets New AI Commerce Standards for Secure, Transparent Payments
Google Pushes Standards for Agentic AI Commerce With AP2: Transforming Customer Experience in Digital Payments The digital commerce landscape is undergoing a revolutionary transformation. Furthermore,...
Tiger Analytics: Muthu Govindarajan, Partner & Head of AWS & GCP
In an era where data drives every business decision and cloud-native architectures define competitive advantage, few leaders possess the depth of experience and strategic vision...
Fashion East Alumni: CX Lessons in Authenticity, Community, and Emotional Resonance
CX Lessons from Fashion East’s Alumni Fashion East stands as one of London’s most influential talent incubators. Since 2000, it has transformed emerging designers into...