Category : CX Trends

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CX in Education: Shantanu Prakash’s Student-Centric Vision

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Redefining CX in Education: A Human-Centered Approach from Shantanu Prakash Customer experience (CX) is no longer exclusive to retail or tech. It is transforming education...
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Apollo Defence Acquires IDL Explosives to Boost Integrated Defence Capabilities

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CX in Defence Manufacturing by Apollo Defence: Apollo’s Bold Leap with IDL Explosives Apollo Defence Industries Private Limited has just taken a decisive step. The...
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RestroNext CX Suite: Transforming Restaurant Guest Experiences

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Restroworks Unveils RestroNext CX Suite to Redefine Restaurant Guest Experiences In today’s fast-paced dining environment, customer expectations continue to evolve rapidly. Restaurants must adapt to...
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National Textile Day: Rethinking CX Through Sustainable Innovation

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Reimagining Textiles on this National Textile Day: A Customer-Centric Sustainability Revolution As National Textile Day approaches on May 3, 2025, the textile industry enters a...
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Game On! A Sports-Led Wellbeing Movement

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Game On! Why India’s Startup Ecosystem Needs a Sports-Led CX Movement Startups move fast. Founders burn out. Teams chase targets with no room to breathe....