Category : CX Benchmarks

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ORGAN India CEO Sunayana Singh Transforms Organ Donation

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Transforming Lives Beyond Healthcare: How ORGAN India Champions CX Through Compassion, Advocacy & Global Sports At the heart of every transformative customer experience lies a...
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Green Hydrogen: New Benchmark in Industrial CX

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Powering the Future: Why the BGR Tech–Chemie Tech Green Hydrogen Deal Is a Win for Customer Experience The clean energy race is accelerating. However, few...
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Mastering Customer Experience for Business Success

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Mastering Customer Experience: The Key to Business Success Mastering Customer experience (CX) plays a critical role in shaping a brand’s success. It goes beyond just...
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HFCL Eka™ Fiber Transforms Connectivity for European Telcos

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HFCL Eka™ Fiber: Redefining Customer Experience in European Connectivity The telecommunications industry thrives on reliability, scalability, and seamless customer experience (CX). With increasing demand for...
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Avaya: AI Orchestration in CX is Revolutionizing Contact Centers

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AI Orchestration study by Avaya: The Game-Changer for Customer Experience in Contact Centers In the fast-evolving world of customer experience (CX), artificial intelligence (AI) is...
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Privacy-first Browser Ulaa Wins IWBDC, Redefining Secure Browsing

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Privacy-first Browser Ulaa’s CX Triumph: Redefining Privacy, Security, and Ethical Browsing In today’s digital landscape, where data privacy concerns dominate conversations, Zoho’s Privacy-first Browser Ulaa...
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India’s Indigenous Web Browser: A CX-Driven Digital Revolution

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India’s Indigenous Web Browser: A CX-Driven Leap Towards Digital Sovereignty India is making a bold move towards digital self-reliance by developing India’s indigenous web browser....