Category : CX Benchmarks

CX BenchmarksNews

DxEnterprise: Public Preview for SQL Server 2025 is Upon DH2i

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The tech community has much to talk about as Microsoft’s SQL Server 2025 Public Preview goes live. Coinciding with the energy of this year’s Microsoft...
CX BenchmarksNews

NISAR Satellite: Revolutionary Earth Monitoring for Business CX

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Picture this: you’re managing customer experience for a global supply chain company. Suddenly, your operations team alerts you about potential disruptions in Southeast Asia. However,...
CX BenchmarksCX Trends

AI-Powered CX Delivers Real Value in 2025: Verint CX 2025 Report

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AI-Powered CX: The 2025 Reality Check Remember when chatbots felt like talking to a wall? Well, those days are officially over. According to Verint’s latest...
CX BenchmarksNews

Van Herpen And Spiber Inc.: Science Meets Art on the Runway

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The Future of Fashion by Van Herpen And Spiber Inc.: A Revolutionary Partnership Takes Center Stage Picture this: you’re watching Paris Haute Couture Fashion Week....
CX Benchmarks

JCA: Johnson Controls Arabia Rewrites the CX Playbook

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A Historic Achievement by JCA Worth Studying Customer experience isn’t just a buzzword anymore. Moreover, it’s become the ultimate differentiator in today’s competitive landscape. Furthermore,...
CX Benchmarks

100-Hour Live Stream: Flipkart Redefines Beauty Shopping

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100-Hour Live Stream Breaking Digital Commerce Boundaries with Interactive Shopping Experiences India’s e-commerce landscape continues evolving rapidly through innovative customer engagement strategies. Moreover, traditional shopping...
Award & RecognitionCX BenchmarksLatest Insights/BlogsNews

Indian Brandy Customer Perceptions Transformed by Monarch

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From Overlooked to Outstanding: How Monarch’s Global Win Transforms Indian Brandy Customer Experience The spirits industry witnessed a remarkable transformation when Tilaknagar Industries’ Monarch Legacy...
CX BenchmarksCX TrendsLatest Insights/BlogsNews

Chenab Railway Bridge: World’s Highest Railway Bridge

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Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
Award & RecognitionCX BenchmarksCX TrendsEvents & WebinarLatest Insights/BlogsNews

Genesys APAC Partner Awards 2025 Celebrate CX Innovation

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Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
CX BenchmarksCX ToolsCX TrendsLatest Insights/BlogsNews

Firstsource and Sanas Transform Customer Experience with AI

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Firstsource and Sanas Partner to Redefine Customer Conversations with AICreating Seamless, Human-Centric Customer Experiences at Scale In today’s digital economy, customer expectations are rapidly evolving....