Van Herpen And Spiber Inc.: Science Meets Art on the Runway
The Future of Fashion by Van Herpen And Spiber Inc.: A Revolutionary Partnership Takes Center Stage Picture this: you’re watching Paris Haute Couture Fashion Week....
Category : CX Benchmarks
JCA: Johnson Controls Arabia Rewrites the CX Playbook
A Historic Achievement by JCA Worth Studying Customer experience isn’t just a buzzword anymore. Moreover, it’s become the ultimate differentiator in today’s competitive landscape. Furthermore,...
100-Hour Live Stream: Flipkart Redefines Beauty Shopping
100-Hour Live Stream Breaking Digital Commerce Boundaries with Interactive Shopping Experiences India’s e-commerce landscape continues evolving rapidly through innovative customer engagement strategies. Moreover, traditional shopping...
Indian Brandy Customer Perceptions Transformed by Monarch
From Overlooked to Outstanding: How Monarch’s Global Win Transforms Indian Brandy Customer Experience The spirits industry witnessed a remarkable transformation when Tilaknagar Industries’ Monarch Legacy...
Chenab Railway Bridge: World’s Highest Railway Bridge
Turning Adversity into Achievement: How Afcons Elevated CX with the World’s Highest Single-Arch Chenab Railway Bridge In the realm of modern infrastructure, customer experience (CX)...
Genesys APAC Partner Awards 2025 Celebrate CX Innovation
Driving CX Excellence: Genesys Honors APAC Partners for AI-Powered Innovation In today’s fast-evolving customer experience (CX) landscape, innovation is no longer optional. Rather, it has...
Firstsource and Sanas Transform Customer Experience with AI
Firstsource and Sanas Partner to Redefine Customer Conversations with AICreating Seamless, Human-Centric Customer Experiences at Scale In today’s digital economy, customer expectations are rapidly evolving....
Zendesk Local Measure Acquisition Boosts AI Voice CX
Zendesk and Local Measure: Elevating Voice CX with Agentic AI Customer experience (CX) continues to evolve rapidly. As customer needs grow complex, businesses must respond...
Maureen Chong: CX Transformation in Asia and India at Zendesk
Maureen Chong on Transforming CX in Asia and India through Technology and Leadership In today’s fast-evolving digital landscape, customer experience (CX) has become a defining...
Data Compression Patent: Newgen’s Innovation for Better CX
Newgen’s New Patent Unlocks Smarter Data Compression: A Big Win for Customer Experience Newgen Software has just achieved another major milestone. The company received a...