Category : CX Benchmarks

CX BenchmarksNews

Freudenberg Filtration Technologies: Leading Cleanroom and Biopharma Solutions

Editor
by Editor0107
Navigating Real-World CX and EX Challenges in Cleanroom Industries Operating in cleanrooms for pharmaceutical, semiconductor, or battery manufacturing involves constant vigilance against contamination risks, environmental...
CX BenchmarksNews

Honest Second Opinion: Superhealth Revolutionizing Healthcare Customer Experience

Editor
by Editor0528
From Distrust to Transparency: How Honest Second Opinion is Revolutionizing Healthcare Customer Experience The moment a doctor says “you need surgery,” everything changes. Families spiral...
CX BenchmarksNews

Freshdesk and Freshservice AI Innovations by Freshworks: Transforming CX and EX in 2025

Editor
by Editor0609
Customer and employee experience (CX and EX) teams today face a common yet complex challenge—fragmentation. Juggling multiple tools, channels, and workflows creates inefficiencies that slow...
CX BenchmarksNews

Munak Canal: Delhi’s Strategic Water Infrastructure Upgrade and CX Insights

Editor
by Editor082
When Infrastructure Becomes Customer Experience: The Munak Canal Upgrade and the CX Lesson Every Organization Needs Picture this: It’s mid-summer in Delhi, and thousands of...
CX BenchmarksNews

Resolution Platform: Transforming CX with Zendesk’s AI Innovation

Editor
by Editor081
Zendesk’s latest AI advancements in the Resolution Platform are transforming customer and employee service worldwide, including Indian markets. This article explores how Zendesk’s new AI...
CX BenchmarksNews

NexCAR19: How Affordable Cancer Therapy Transforms Customer Experience

Editor
by Editor076
Democratizing Healthcare with NexCAR19: How Breakthrough Innovation Reshapes Customer and Employee Experience Introduction: The Real Cost of Advanced Healthcare Imagine receiving news that you have...
CX BenchmarksNews

Kalaa Hub Transforms Delhi-NCR’s Dance Workshop Scene with Unified Discovery Platform

Editor
by Editor061
Kalaa Hub Emerges as Delhi-NCR’s First Dedicated Platform for Dance Workshops Delhi’s dance floors are getting busier—and smarter. Across Delhi-NCR, the weekend no longer signals...