Genesys Cloud Contact Centre Leader in Forrester Report
Genesys Sets New CX Benchmark with Leadership Spot in Forrester’s 2025 Cloud Contact Centre Report In today’s experience economy, delivering exceptional customer service isn’t optional...
Tag : workforce management
Gurpal Singh on Transforming CX at Startek
At Startek, delivering world-class customer experience (CX) has been the cornerstone of their success for over 35 years. With an expansive reach across 13 countries...