Agentforce IT Service: Revolutionizing IT Support with Conversational AI
Agentforce IT Service Tackling Real-World CX and EX Challenges in IT Support Many organizations still rely on traditional IT Service Management (ITSM) systems built around...
Tag : ITSM
Freshservice Benchmark Report 2025: How AI, Simplicity, and Empathy Are Redefining CX and EX
The Experience Convergence: How AI, Simplicity, and Empathy Are Redefining the Future of Work According to Freshservice Benchmark Report Ever noticed how the smallest tech...
McLaren Teams Up with Freshworks to Drive IT Innovation and CX
In the world of Formula 1, seconds matter. So do smooth systems, reliable technology, and effortless collaboration. That’s why Freshworks joining McLaren Racing as an...
Freshworks and Unisys ITSM Partnership Transforms CX
Freshworks and Unisys: A Game-Changer in ITSM for Mid-Market and Enterprise CX Customer experience (CX) is the backbone of modern IT service management (ITSM). Companies...