Read for Pleasure: How HarperCollins India Is Rebuilding Joy-First CX
What happens when a brand stops optimizing clicks—and starts designing joy? Picture this: A child scrolling endlessly on a phone. An exhausted parent buying books...
Tag : experiential marketing
Windmills Craftworks: Craft-Burger Festival Elevates Customer Experience in Bengaluru
The Craft-Burger Festival at Windmills Craftworks: A New Standard in Bengaluru’s Culinary Experience In hospitality, customer experience faces constant challenges. People now expect more than...
Kalaa Hub Transforms Delhi-NCR’s Dance Workshop Scene with Unified Discovery Platform
Kalaa Hub Emerges as Delhi-NCR’s First Dedicated Platform for Dance Workshops Delhi’s dance floors are getting busier—and smarter. Across Delhi-NCR, the weekend no longer signals...
Woodpecker: An Exclusive Interview with CEO of SOM Group of Companies
Welcome to CXQuest.com, where we explore the intersection of customer experience, brand strategy, and cultural resonance. Today, we’re diving deep into one of India’s most...
Marriott International: Luxury Dining Series Redefines Culinary CX
Rediscovering Culinary Roots: Marriott International Recipe for Exceptional Customer Experience In a world where customer expectations evolve faster than ever, the hospitality industry faces the...
NeoNiche Way: Crafting Phygital Connections
Welcome to CXQuest, where we explore groundbreaking ideas, industry innovations, and customer-first strategies that redefine brand engagement. Today, we have with us Prateek N Kumar,...