Tag : DevOps

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CX Automation Chain: VergeIO Redefines Efficiency with Packer and Ansible Integration

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In an era where enterprise agility and automation define competitive advantage, seamless infrastructure orchestration has become a cornerstone of superior Customer Experience (CX). VergeIO, widely...
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Observability Report 2025: How Telcos and IT Leaders Can Transform CX with AI-Driven Insights

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Released by New Relic, the 2025 Observability Report for Telecom & Technology arrives at a pivotal moment for the industry. Telecom and IT organizations are...
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New Relic and Microsoft Azure: Accelerate Incident Resolution & Boost Productivity

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Harnessing Agentic AI Integrations to Revolutionize CX and EX: Insights from New Relic and Microsoft Azure Customer experience (CX) and employee experience (EX) leaders face...
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Kubernetes – Best Practices for Deployment and Management

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In today’s digital-first enterprise landscape, few CX and EX leaders would dispute the critical importance of compliance and security—especially as organizations rapidly embrace cloud-native architectures....
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Gopal Chhetri: Driving Customer-Centric Innovation at CGI

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An Exclusive Conversation with Gopal Chhetri of CGI Profile: Gopal ChhetriSenior Vice-President, Multi-Industry and Government, Asia Pacific Global Delivery Centers of Excellence, CGI Gopal Chhetri...