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Tag : AI customer service

News

EVA Revolutionizes Voice-First AI Customer Experience

EditorSeptember 11, 2025September 11, 2025
by EditorSeptember 11, 2025September 11, 20250463
blackNgreen’s Bold AI Gambit: How ₹40 Crore Investment in EVA Signals a Voice-First CX Revolution Picture this. You dial customer service. Instead of endless hold...
AI customer serviceAI sales agentAI virtual receptionistAI voice assistantblackNgreenContact Center AICustomer ExperienceEVAmultilingual AIvoice-first AI
CX BenchmarksCX Trends

AI-Powered CX Delivers Real Value in 2025: Verint CX 2025 Report

EditorJuly 18, 2025July 18, 2025
by EditorJuly 18, 2025July 18, 20250706
AI-Powered CX: The 2025 Reality Check Remember when chatbots felt like talking to a wall? Well, those days are officially over. According to Verint’s latest...
AI chatbotsAI customer serviceAI implementationAI-powered CXartificial intelligenceconsumer expectationscustomer experience 2025Customer Retentioncustomer satisfactionCustomer Supportcx automationCX strategyCX TrendsDigital Customer Experiencedigital transformation

SBI Wins World’s Best Consumer Bank 2025

EditorOctober 23, 2025October 23, 2025
by EditorOctober 23, 2025October 23, 20250

Campus Hiring: How Bounteous x Accolite Redefines Talent Experience and CX Strategy

EditorOctober 23, 2025October 23, 2025
by EditorOctober 23, 2025October 23, 20250

AI-Native UX: Transforming Marketing with Unified AI Decisioning & Insights

EditorOctober 22, 2025October 22, 2025
by EditorOctober 22, 2025October 22, 20250

Seek for Salesforce: Revolutionizing Enterprise AI Automation and CX

EditorOctober 22, 2025
by EditorOctober 22, 20250

FDA Recall: Managing the Impact of the Largest 6.7 Million Egg Salmonella...

EditorOctober 22, 2025October 22, 2025
by EditorOctober 22, 2025October 22, 20250

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