Category : Thought Leaders

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Export Growth for Indian Businesses: Challenges & Solutions

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Exporting ‘Make in India’ Across Borders: Challenges & Growth Strategies for Indian Businesses India’s ‘Make in India’ initiative has positioned the country as a key...
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Customer Experience in Global Economy: Adapting Shifting Trends

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The Future of Customer Experience in Global Economy that is Transforming As the world economy shifts, customer experience (CX) plays a pivotal role in shaping...
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Kaushal Verma Interview: Insights on Digital Transformation and CX

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Welcome to CXQuest, your gateway to exploring customer-centric innovation and digital transformation. Today, we are delighted to host Mr. Kaushal Verma, Vice President at Newgen...
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Brand and Customer Experience Drive Growth: Forrester

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Brand and Customer Experience Together Drive Growth: Insights from Forrester Forrester’s research reveals a game-changing insight for businesses worldwide. According to their Brand and Customer...
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Union Budget 2025 Reaction: Insights from Sumit Sabharwal

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Union Budget 2025 Reaction from Sumit Sabharwal, Country Leader for India at Deel The Union Budget 2025-26, presented by Finance Minister Nirmala Sitharaman, focuses on...
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Future of CX in Healthcare: Trends, Ethics, and Innovations

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The Future of Customer Experience (CX) in Healthcare: Innovations, Case Studies, and Ethical Challenges Introduction The healthcare industry is undergoing a seismic shift, driven by...
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Union Budget 2025-26 Middle Class Gains Explained

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Empowering India’s Middle Class and MSMEs: A CX-Centric Perspective on Budget 2025-26 The Union Budget 2025-26 introduces transformative changes aimed at uplifting customer experiences for...
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Union Budget 2025-26 Healthcare: Key Takeaways

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Driving Healthcare Excellence with the 2025-26 Union Budget: Key Takeaways by Dr. Harshit Jain, Doceree The Union Budget 2025-26 marks a pivotal step in India’s...