Category : Thought Leaders

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Sustainable Tech Innovation Drives Brother India’s CX

Editor
Empowering Customer Experience with Sustainable Innovation: Alok Nigam’s Vision for Brother India Customer experience today extends beyond product satisfaction. It includes a brand’s ability to...
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National Technology Day: Tech Leaders Purpose-Driven Innovation

Editor
Purpose-Driven Innovation: Technology as a Force for Inclusive, Sustainable Customer Experience Every year, National Technology Day reminds us of India’s growing prowess in science and...
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CX-led Tech Innovation: B-Square’s Vision for a Viksit Bharat

Editor
CX-Centered Innovation: Powering Viksit Bharat with Purpose and Technology India’s journey toward becoming a global tech powerhouse is not just about invention—it is about customer-centric...
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CX-driven AI Innovation: Empowering Bharat with embedUR

Editor
In today’s digital economy, Customer Experience (CX) is no longer a peripheral concern—it is the core of innovation. For India, where billions interact daily with...
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Internet Connectivity: DE-CIX India’s CX-First Strategy

Editor
Customer Experience is Everything: DE-CIX India’s Game-Changing Approach to Internet Connectivity In today’s digitally driven world, customer experience (CX) has become the cornerstone of success...
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Veranda Learning CX: A Personalized Path to Student Success

Editor
Student-Centric Innovation: Veranda Learning’s Customer Experience Strategy for India’s EdTech Future Customer Experience in the New Age of Education In today’s rapidly evolving education landscape,...
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ProParent: Redefining Parenting Support with Empathetic CX

Editor
Empathetic CX for Families: A Deep Dive with ProParent Founder Urvashi Musale In a world where parenting has become increasingly complex, how can organizations build...
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CX in Cybersecurity: A Strategic Advantage

Editor
Customer Experience in Cybersecurity: The Strategic Edge for Web 3.0 In today’s digital-first economy, customer experience (CX) plays a crucial role in business success. This...
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India Tech CX Transformation: National Technology Day Insights

Editor
India Tech-Driven CX Evolution: A National Technology Day Reflection India tech evolution has reshaped the customer experience (CX) landscape across industries. On National Technology Day,...