Category : News

Events & WebinarNews

Windmills Craftworks: Craft-Burger Festival Elevates Customer Experience in Bengaluru

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by Editor059
The Craft-Burger Festival at Windmills Craftworks: A New Standard in Bengaluru’s Culinary Experience In hospitality, customer experience faces constant challenges. People now expect more than...
Events & WebinarNews

Hornbill Festival: Celebrating Nagaland’s Cultural Heritage 2025

Editor
by Editor056
Cultural Collaboration and CX Insights: Ireland at Hornbill Festival 2025 Every year, cultural festivals bring unique learning opportunities for customer experience (CX) and employee experience...
News

R Dresser Expands to Hong Kong: Redefining Customer Experience Through Japanese Image Consulting

Editor
by Editor057
R Dresser ’s Expansion to Hong Kong: How Japan’s Top Image Consulting Brand Redefines Customer Experience in Beauty Services In a world where personalization defines...
News

MCP Server: Microchip Transforming AI Data Access and Customer Experience in Engineering

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by Editor0103
Redefining CX in Engineering: How Microchip’s MCP Server Proves AI Context Is the Missing Link In engineering circles, the search for accurate product data often...
CX ToolsNews

Agora and Exotel: Revolutionizing Real-Time AI Voice Bots for Customer Experience

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by Editor075
Agora and Exotel Partnership: Scaling Real-Time AI Voice Bots for CX Excellence Customer and employee experience leaders today grapple with demands for more personalized, responsive,...
CX BenchmarksNews

Honest Second Opinion: Superhealth Revolutionizing Healthcare Customer Experience

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by Editor0396
From Distrust to Transparency: How Honest Second Opinion is Revolutionizing Healthcare Customer Experience The moment a doctor says “you need surgery,” everything changes. Families spiral...
Executive AppointmentNews

Seagate: Leading Innovations in Data Storage & Customer Experience

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by Editor062
Seagate Technology, a global leader in mass-capacity data storage solutions, faces multifaceted challenges in customer experience (CX) and employee experience (EX), stemming from technological innovation,...
CX TrendsNews

JPMorgan $1.5 Trillion Security and Resiliency Initiative

Editor
by Editor0155
JPMorgan Chase’s $1.5 Trillion Security and Resiliency Initiative: What CX and EX Leaders Need to Know When was the last time your customers questioned whether...